Customer Solutions Manager

Job Title: Client Solutions Manager

Department: Sales

Reports To: Chief Revenue Officer

Position Summary: The Client Solutions Managers is a results-oriented, externally-focused, sales leader who executes the entire sales process and consistently achieves forecast objectives on time - targeting and qualification, prospects’ needs analysis, trusted relationship building, comprehensive account penetration, competitive differentiation, proposal preparation, negotiation and closing.  The Client Solutions Manager is extraordinarily self-motivated to delight customers and achieve monthly KPI’s, and is highly driven to win new business and exceed quota.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following in an exemplary manner. Other duties may be assigned.

Requirements:

• Ability to learn and adapt quickly, demonstrating a strong drive to develop expertise in selling software solutions in the Distribution industry.
• Understanding of the sales process with 1-2 years of experience in consultative or solution-based sales (internships or part-time roles are acceptable).
• Ability to plan, orchestrate and execute a consultative, complex, “Challenger” sales methodology.
• Ability to engage with business users, including senior executives.
• Confidence in engaging with technical stakeholders (e.g., IT teams), CIO’s and CTO’s
• Strong interpersonal skills with the ability to build trust and rapport with customers and internal team members.
• Willingness to make outbound prospecting efforts (calls, emails, LinkedIn outreach) to generate leads and opportunities.
• Basic understanding of sales pipelines and CRM tools (experience with tools like HubSpot, Zoho CRM, or LinkedIn Sales Navigator is a plus).
• Strong willingness to learn proposal writing, contract negotiation, and closing techniques through hands-on experience and coaching.
• A collaborative team player with excellent listening skills and a positive, growth-oriented mindset.
• Problem-solving skills and creativity to address customer needs and propose effective solutions.
• Solid verbal and written communication skills, with the ability to prepare and deliver presentations confidently.
• Eagerness to take feedback and apply it to continuously improve sales techniques.

Responsibilities

• Achieve and exceed quota.
• Build and maintain an active pipeline of opportunities that is 5x quota.
• Prospecting & client engagement activities while maintaining a "hunter" mindset.
• Manage and track outreach to leads and opportunities.
• Own a complex sales process: Qualify to Close.
• Account penetration and growth within territory.
• Communicate effectively with team members.

Education/Experience:

• 2 years software sales experience selling to the Distribution industry.
• Track record of success working for companies $5m – $100m ARR.
• Must have held an annual in a previous position and met or exceeded it.
• Must have maintained an average deal size of $50,000 /year in previous positions.
• Experience giving technical presentations to technical buyers.
• Understands current technologies and can simplify technological terminology
• Bachelor's degree or equivalent experience. Engineering or Computer Science preferred.
• Indefatigable work ethic and passion for success.
• Relentless pursuit of quota overachievement each month.
• Organized and able to multi-task effectively.
• Strong verbal and written communication skills.

Work Environment: 

·      Travel is required for prospect and client engagement, and marketing events. Ideally, weekly.

·      Office will be located at company location in Northern New Jersey