CNC Service Engineer

Field Service Technician

WORK SUMMARY:

This role involves servicing, repairing, and operating a variety of CNC machine tools. Responsibilities include using precision test equipment to analyze, troubleshoot, and repair complex mechanical and electrical issues. The technician will work with CNC controls from multiple manufacturers and coordinate the successful installation of machine tools. Strong collaboration with customers, vendors, OEMs, and internal personnel is essential. The ability to independently manage service calls, assist other service engineers and maintenance technicians, and perform general scraping and fitting of machine tool components (if applicable) is highly valued. This position also requires troubleshooting and repairing electronic circuitry down to the component level.

JOB RESPONSIBILITIES:

• Dismantle and prepare machines for shipment
  
• Perform machine leveling and alignment
  
• Diagnose and repair major machine tool issues
  
• Disassemble, repair, and rebuild machine tool assemblies and sub-assemblies
  
• Organize, tag, and mark components for future reassembly
  
• Identify, repair, or replace damaged components
  
• Perform first-time power-up and troubleshooting of machines
  
• Conduct servo system tuning
  
• Accurately report activities and expenses in a timely manner
  
• Train employees for advancement and customers on CNC control system operation
  
• Troubleshoot and repair advanced electronic circuitry
  
• Maintain communication with customers, vendors, OEMs, and internal teams
  

REQUIREMENTS:

• 3 years of experience in machine tool field service
  
• Associate’s degree in electronic engineering or a related field (experience may be substituted for education)
  
• Familiarity with multiple machine tool specifications and test equipment
  
• Proficiency with mechanical hand tools and a personal toolbox
  
• Intermediate knowledge of parametric programming and ladder logic
  
• Experience with Renishaw Ballbar and Renishaw Laser Calibration equipment (preferred but not required)
  
• Ability to perform final scraping and fitting of machine tool components (preferred but not required)
  
• Working knowledge of applications processes and programming
  
• Reliable transportation
  
• Excellent interpersonal and communication skills
  
• Advanced troubleshooting abilities
  
• In-depth understanding of CNC controls and functions