What are the responsibilities and job description for the REVELxp, Seasonal Event Coordinator - Texas A&M position at Revel XP LLC?
Description
REVELxp is the national market leading company in game day experiences and hospitality.
Our team, with beginnings in ISP Sports and 35 years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!
REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.
We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.
JOB DESCRIPTION
REVELXP is looking for a revenue and operations minded individual. As the Seasonal Event Coordinator, you will report to and support the General Manager, Event Manager or the Deputy General Manger in executing company objectives at assigned properties. You will be expected to build strong relationships with guests and lead hourly game day staff and other office staff. The ideal candidate will possess excellent interpersonal and communication skills, demonstrate a proven track record of success in sales activities and building relationships with key stakeholders across multiple industries, gather and synthesize key information and the ability to work effectively with a variety of colleagues.
Ultimately, a top-notch Seasonal Event Coordinator should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
OPERATIONS:
- Lead the flawless execution of events at partner schools, with a special emphasis on game day operations.
- Provide guidance and support to hourly staff, ensuring they are equipped to deliver exceptional service during game day events.
- Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
- Take charge of various operational processes, including quality control, inventory management, to ensure smooth and efficient event execution.
- Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
- Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.
GUEST EXPERIENCE:
- Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
- Proactively identify opportunities to enhance the overall guest experience during events.
Requirements
REQUIREMENTS:
- Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment.
- Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making.
- Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges.
- Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes.
