Patient Account Collector (Spanish)

Revenue Cycle Associates is a family-owned company dedicated to supporting regional hospitals and the communities they serve. Due to declining reimbursements from insurance carriers, increased costs from suppliers, and staff shortages, regional hospitals are struggling to provide quality healthcare. Our mission is to provide the necessary support to help these hospitals thrive. As a Spanish patient account collector, you will communicate with patients to reimburse the quality care provided by our hospital partners. We take an empathetic and educational approach and avoid using threats and negative tactics. We use an advanced communication method based on neuroscience to establish patient rapport while utilizing advanced negotiation tactics.

Why Work for Revenue Cycle Associates? At Revenue Cycle Associates, we believe that happy employees lead to happy patients, and we strive to create a positive and engaging work environment. We use a gamification system to encourage team collaboration and keep work fun. Our system includes monthly contests with simple scoring for raffles, prizes, and extra PTO. We also provide monthly onsite office lunches for home workers who come in to meet and collaborate. In addition, we offer optional company socials and volunteering events on a quarterly basis. You have the option to work remotely after 90 days of training.

Benefits

• Competitive Hourly Pay - $17.00 to $20.00 Based on experience
• PTO and Sick days
• 401k and Matching
• Health Insurance including Dental and Vision
• Able to work from home after 90 days training

Requirements

• Spanish
• Customer service experience
• Willingness to learn new communication and negotiation tactics
• Strong computer skills with the ability to toggle between systems
• Ability to spend the majority of the day on the phone talking to patients
• Enjoys working in a team environment
• Ability to handle a fast-paced job with multiple activities at once

If you're passionate about making a difference in the healthcare industry and want to work for a company that values its employees, Revenue Cycle Associates is the right place for you. Join our team today!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Atlanta, GA 30328

Salary : $17 - $20