What are the responsibilities and job description for the Lead Generation Representative position at Revenue Management Solutions?
THE OPPORTUNITY
We are seeking a Lead Generation Representative (LDR) to join our sales team. The LDR is a vital part of the sales team and is responsible for identifying, qualifying, and nurturing leads to build a robust sales pipeline. This role involves conducting initial outreach and understanding customer needs. The ideal candidate will have a passion for technology, excellent communication skills, and the drive to grow within a fast-paced B2B environment.
WHO YOU’LL WORK WITH
You’ll work in our Tampa office, reporting to the Sales Account Executive. The LDR plays a critical role in the company's growth by expanding the pipeline of potential clients and collaborating closely with the sales team to ensure a smooth transition of qualified leads. We take pride in encouraging each other’s career ambitions and you’ll find opportunities for personal development throughout our company.
WHAT YOU’LL DO
- Identify and qualify potential leads through various channels, including online research, social media, industry events, and inbound marketing campaigns.
- Follow up on leads generated (MQL & inbound) to determine if they are potential sales opportunities.
- Research target accounts, build contact lists, and map companies to RMS solutions.
- Maintain a thorough understanding of the company’s products/services.
- Conduct initial outreach to prospects via phone, email, and social media to generate interest and qualify leads.
- Respond promptly to inbound inquiries and engage in conversations to understand the prospect’s needs.
- Understand customer pain points and technical requirements to correlate business value with customer needs.
- Use written reports and verbal presentations to generate interest in products or services, demonstrating how they address customer needs.
- Track and manage leads using CRM software, ensuring accurate and up-to-date records of all interactions.
- Monitor key metrics such as lead conversion rates, appointment setting, and pipeline progression.
- Work closely with the sales team to ensure a smooth handover of qualified leads.
- Provide feedback and insights to the sales team on the quality of leads and potential improvements to the lead generation process.
- Colloborate with sales and marketing on demand generation and sales campaigns
SKILLS AND QUALIFICATIONS
- Bachelor’s degree in Business, Marketing, Communications or a related field
- Strong communication and interpersonal skills with the ability to build relationships with prospects
- Previous experience with lead generation, sales, or similar role preferably in B2B
- Familiarity with CRM software (e.g. Salesforce, HubSpot) and lead generation tools
- Strong organizational skills with attention to detail
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Knowledge of the industry and market trends is a plus.
- Proactive, results-oriented approach with a passion for sales and business development
BENEFITS
As a full-time RMS employee, you will receive:
- 100% employer-paid HSA medical insurance, or 80% employer-paid medical insurance for HMO and PPO plans for you and qualifying dependents
- Dental and vision insurance (80% employer-paid)
- Basic Life and AD&D insurance (100% employer-paid)
- Telemedicine (100% employer paid)
- 401k plan with company matching contribution of 4% of annual gross salary with immediate vesting
- 15 business days paid vacation for the first year based on your hire date (pro rata). 20 days after two years, and 25 days after ten years. Vacation days accrue on a semi-monthly basis.
- 8 paid holidays 1 personal floating holiday
- Gym membership or ClassPass (optional)
- Access to optional group insurance plans (100% employee paid): Accident, Critical Illness, Hospital, Voluntary Life and AD&D, Long-term Disability, Short-term Disability, and Pet Insurance
- Ongoing training and professional development
WHO WE ARE
Revenue Management Solutions (RMS) is committed to supporting restaurants through these ever-changing times. Today, more than 50 major brands in over 40 countries trust RMS for data-driven analytics and tech-enabled solutions to optimize sales, menus and a brand’s financial health. Six of the top 10 US fast food brands and 16 of the top 30 global restaurant brands (equaling more than 100,000 restaurants) rely on RMS’ software solutions and actionable insights to make informed business decisions that drive profitability and combat inflation and increasing wages. The company holds five US patents on menu pricing and customer segmentation and supports ongoing academic research efforts. For more information on how RMS helps its clients visit revenuemanage.com.
WHAT WE BELIEVE
Our goal at RMS is to create a positive change in the communities we inhabit. With over 20 countries represented throughout our offices, we respect and embrace different cultures, interests, and actions. The acknowledgment of our unique identities is something that connects us across continents to uphold our values of diversity, respect, and responsibility.
Revenue Management Solutions LLC. is an equal opportunity employer and an E-verify participant. RMS considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic
