What are the responsibilities and job description for the Collector position at Revity Credit Union?
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What is a credit union? Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as member-owned and cooperative institutions, any profits made by credit unions are returned back to members in the form of reduced fees, higher savings rates and lower loan rates.
At Revity Credit Union, we live by the credit union philosophy of “people helping people" and believe that you, as an employee of Revity, have the power to change lives. We will give you the knowledge and skills you need to help our members make wise financial decisions. All you need is a willingness to learn and a desire to help others.
As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous match on the 401(k) plan.
Role:
Preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent payments, creating feasible workout solutions for troubled accounts and assisting in the recovery and disposing of collateral.
Major Duties and Responsibilities:
- Contacts delinquent accounts and takes appropriate measures to recover Credit Union assets. Handles inbound and outbound telephone calls with members needing assistance with delinquent obligations, reviewing data for workout solutions, skip tracing and making repossession and charge off recommendations.
- Assist Member Solutions management team with repossessions, total loss claims, garnishments, citation and levies, deceased accounts and member concerns
- Identifies areas where existing Credit Union programs can be improved and/or enhanced.
- Performs other duties as identified from time to time.
Knowledge and Skills:
- One to two years of similar or related experience
- A high school education or GED
- A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
- Microsoft Word, Excel and Outlook
Job Type: Full-time
Pay: $16.87 - $21.09 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Ability to Commute:
- Granite City, IL 62040 (Required)
Work Location: In person
Salary : $17 - $21