What are the responsibilities and job description for the Special Member Service Rep - Titles position at Revity Credit Union?
Job Description
Job Description
ROLE :
Preserve the Credit Union’s assets by assisting the Member Solutions Manager and the Assistant Member Solutions Manager in all Title and Insurance related duties as assigned.
MAJOR RESPONSIBILITIES :
- Lien Perfection Tracking : Review Title List Report and follow up on collateralized loans for title & ucc lien perfection.
- Lien Perfection Correspondence : Calls and letters to members, ELS and titling states regarding loans without titles.
- Receipt of Title : Process incoming mailed titles. Review for accuracy, address errors, log loan comments, collection notes, scan and file titles in vault.
- ELS processing for Refi Loans and Review prepped title work for accuracy, follow up with MSR’s for any corrections and process documentation. Forward to ELS for lien perfection and tracking.
- Resolution : Corresponds with the state and members for resolving any title issues and errors.
- Title Release : Review Paid Loan Report, release titles per MSD guidelines.
- Cross Train for the Insurance SMSR and provide backup when necessary
- Perform other duties as assigned.
Bank Secrecy Act :
Remains cognizant of and adheres to Revity Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
KNOWLEDGE & SKILLS :
