Customer Relations Coordinator

Job Overview:
We are seeking a dedicated Client Support Coordinator to join our team. This role is the first point of contact for our clients and plays a critical part in creating a welcoming and professional environment. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to manage multiple tasks in a fast-paced studio.

Key Responsibilities:

• Greet and welcome clients, ensuring a positive first impression.
• Manage appointment scheduling, rescheduling, and cancellations.
• Answer client inquiries via phone, email, and in-person with professionalism and accuracy.
• Assist clients in completing forms and understanding studio policies.
• Maintain the reception area’s cleanliness and organization.
• Process payments and manage daily financial transactions.
• Collaborate with artists and staff to ensure seamless operations.
• Address and resolve client concerns promptly and effectively.

Qualifications:

• Previous experience in customer service or administrative roles.
• Strong interpersonal and communication skills.
• Proficiency in scheduling software and basic computer skills.
• Ability to multitask and maintain attention to detail in a busy environment.
• A positive attitude and a team-oriented mindset.
• Passion for the tattoo industry or creative arts is a plus!

What We Offer:

• Competitive salary.
• A creative and collaborative work environment.
• Opportunities for professional growth.
• Discounts on studio services.

Job Type: Full-time

Pay: $18.07 - $19.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift

Ability to Relocate:

• Evansville, IN 47715: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19