What are the responsibilities and job description for the Workforce Technical Analyst position at Revolution Technologies?
Position: Workforce Technical Analyst
Location: Chicago, IL
Length: Long-term
Shift: Remote
Job Description:
Under direction, The Workforce Technical Analyst provides support to all functional areas assisting with Human Resources (HR) system maintenance, testing, and auditing. The Workforce Analyst is responsible for creating dashboards for metrics, key performance indicators, and reporting. Works with HR to drive efficiency, improve service with technology, and provide a desired user experience.
Administers and supports additional systems, including Applicant Tracking (Taleo), HR ServiceLink (Salesforce.com), SharePoint Online, Johnson Controls (Custom App) and Workforce Time and Attendance. Assists end users by responding to functional questions. Creates and maintains documentation supporting responses to functional questions. Creates queries and reports using system reporting tools and Excel. Develops user procedures, guidelines and documentation. Provides training and development to users as requested. Provides requested information to support audit requests within HR as well as from external customers.
TYPICAL JOB DUTIES
- Assists with HR system maintenance and testing.
- Creates and maintains audits and data protocols to help ensure the quality of the data.
- Uses data to proactively help drive HR strategies and informed decisions throughout the organization.
- Participates in high level system-wide projects as a data or analytic subject matter expert.
- Independently analyzes and combines data from a variety of data sources to create meaningful analyses.
- Identifies opportunities for constant process improvement.
- Provides functional support to the end user community for all HRIS systems.
- Develops, maintains and updates documentation supporting HRIS systems.
- Documents, track and monitors problems as shared by end user community.
- Utilizes quantitative and qualitative skills in supporting HR analytics
- Extracts, reviews, and analyzes available data to meet business needs.
- Creates and edits detailed spreadsheets. Creates pivot tables to present data in chart format.
- Responsible for basic level report generation using enterprise report writing tools.
- Acts as a departmental Subject Matter Expert (SME) supporting all HR systems including creating reports.
- Provides subject matter knowledge and strategies to other HR personnel for the development, maintenance, installation and operation of various HR systems.
- Provides support to staff as needed.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
- High School Diploma with Four (4) years of experience creating and maintaining dashboards in Tableau OR Bachelor’s Degree from an accredited college or university Two (2) years of experience creating and maintaining dashboards in Tableau
- Two (2) years of experience supporting and/or implementing HR software (i.e., Taleo, DocuSign, Oracle, etc.)
- One (1) year of experience supporting CRM software (i.e., Salesforce, etc.)
- Experience and knowledge working with SharePoint including Microsoft Power Automate
- Intermediate experience in Microsoft Excel (i.e., formulas, pivot tables, v-lookup) (Testing is required to measure proficiency)
PREFERRED QUALIFICATIONS
- Advanced proficiency in Microsoft Excel (i.e., Macros, VBA)
- Experience and knowledge working with Microsoft Word and PowerPoint
- Experience using Salesforce
- Experience working with TALEO Recruiting/Onboarding
- Experience building reports within TALEO Business Intelligence
Thank you,
Salary : $25 - $30
