E-commerce Tech Analyst

Job Description

Job Description

Description :

As an E-commerce Technical Analyst, you will play a pivotal role in ensuring that our e-commerce platforms are fully optimized, functional, and aligned with business goals. You will act as a bridge between the IT and business teams, analyzing system requirements, troubleshooting technical issues, and implementing solutions that drive efficiency and improve the overall customer experience. This role requires a deep understanding of e-commerce platforms, data analysis, and technical problem-solving skills.

Key Responsibilities of the Position

• Collaborate with e-commerce, marketing, and IT teams to understand business requirements and translate them into technical solutions for e-commerce platforms.
• Troubleshoot and resolve issues related to product listings, order processing, payment gateways, and other e-commerce functionalities.
• Monitor and analyze system performance, including uptime, speed, and security, and recommend improvements to enhance the customer experience.
• Assist in the integration and customization of third-party e-commerce tools, platforms, and software.
• Support testing, implementation, and deployment of new e-commerce features and functionalities.
• Create and maintain technical documentation to support e-commerce initiatives.
• Provide technical support for internal teams regarding e-commerce tools and troubleshooting.
• Analyze data to identify trends, opportunities for optimization, and potential areas of improvement in user experience.
• Ensure e-commerce systems meet legal, security, and compliance standards.
• Collaborate with cross-functional teams to implement data-driven strategies to improve site functionality, customer engagement, and conversion rates.

Requirements :

Qualifications of the Position

Preferred Qualifications

What RevOne Offers