Parts Inside Sales Representative

REYCO Systems has been a leader in the food processing equipment industry for over 50 years and we are still growing. We take pride in being a family-owned company. We are looking to grow our team with a self-motivated, enthusiastic, and driven individual. This person will be a vital resource for our ongoing success and growth as a company.

Learn more about our organization: https://youtu.be/q4tDLrX69SA

Job Responsibilities:

• Respond to customer inquiries regarding parts and components, offering expert guidance and product recommendations.
• Develop and maintain relationships with customers to ensure repeat business and strong customer retention.
• Assist customers in identifying and sourcing replacement parts and solutions based on their specific equipment and operational needs.
• Process orders efficiently and accurately, managing the full sales cycle from quote to delivery.
• Collaborate with the customer service and warehouse teams to ensure timely fulfillment of parts orders.
• Stay up to date on product offerings, pricing, and inventory to provide accurate information to customers.
• Proactively follow up with customers to ensure satisfaction with parts purchases and resolve any issues that may arise.
• Meet or exceed sales targets for parts and services, contributing to overall revenue growth.

Job Requirements and Qualification:

• Proven experience in inside sales or customer service, preferably in parts, equipment, or manufacturing industries.
• Strong knowledge of parts and components, with the ability to quickly identify customer needs and offer solutions.
• Excellent communication and interpersonal skills to build rapport with customers.
• Detail-oriented and organized, with the ability to manage multiple tasks and prioritize effectively.
• Ability to work collaboratively with cross-functional teams (sales, customer service, warehouse) to ensure seamless order processing.
• Familiarity with CRM systems and sales tracking tools is a plus.

Education and Experience:

• High school diploma or equivalent; a college degree is preferred.
• At least one year of experience in inside sales, customer service, or a related field, preferably within the manufacturing industry.

Incentives

Reyco is a growing company with a lot of opportunity and a great family culture. You will work on challenging projects and initiatives with the opportunity to continue to shape our team as well as get the support, training, and experience that will help further your career and potential.

• Medical, Dental, Vision insurance
• Disability and life insurance
• Paid holidays
• Tiered paid vacation
• 401k with a great company match
• Flexible benefits plans (FSA, HSA)
• Anniversary Rewards
• Furthered Education plans for employees and family members