What are the responsibilities and job description for the Technical Server Support position at Reynolds and Reynolds?
As a member of our Technical Server Support team, you will provide technical support for Reynolds POWER Application Servers and related computer equipment, such as electronic document management and customer facing kiosks. Our support is provided 24/7, primarily by telephone, to the customer base and to Reynolds on-site technicians.
This role would require you to develop and maintain a high degree of technical knowledge and ability supporting server hardware, Linux, and proprietary software as well as evaluate new products. You would also have the opportunity to recommend changes to new and existing documentation and products to enhance reliability as well as support and repair internal Production servers located in company datacenters, and QA/Testing servers throughout the company.
This is a fast paced, ever-changing environment where you will also provide insight and recommendations for existing products as well as create technical documentation.
If you are seeking a long-term career with a company who is leading their industry, look no further!
Requirements:
- Solid troubleshooting ability
- 2 years experience or equivalent tech school degree
- Strong verbal and written communication skills
- Self-motivated
- Technical documentation skills, a plus
Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
What We Do At Reynolds
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.
With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
