Receptionist & Billing Support

Job Description

Job Description

Reynolds Parrino Shadwick, P.A. is an insurance defense law firm in the St. Petersburg area currently looking to fill a Receptionist / Billing Support position. On-site office hours Monday through Friday 8 : 30 am and 5 : 00 pm.

Summary

• Perform essential front desk operations, answering phones, directing calls and greeting visitors for busy law firm.
• Support Legal Assistants & Attorneys with faxes, mail, answering phones, and other day-to-day operations.
• Support Office Manager with monthly billing processing.
• Perform duties necessary to accurately and timely produce client invoices in accordance with client billing guidelines

Receptionist Responsibilities

• Manage a multi-line VoIP phone system to answer, screen, transfer calls, and collect relevant information to assist clients. Review all voicemails.
• Greet visitors and direct them to the appropriate location within the office.
• Receive and organize incoming mail deliveries from USPS, FedEx, and UPS, ensuring all items are distributed to the correct recipients.
• Maintain a constant presence at the front desk to handle phone calls and visitors.
• Oversee the receipt and transmission of all faxes.
• Keep the kitchen area clean and well-organized.

Billing Support

• Input data into database program for monthly invoice processing.
• Process monthly billing statements.
• Provide assistance with special projects as requested by the attorney or office manager.

Education & Experience

• Minimum High School Diploma or equivalent.
• 1-2 years of experience in an office environment; experience in a legal office is a plus.
• 1-2 years of experience handling phone calls and greeting visitors.
• Notary certification is a plus.

Knowledge, Skils, & Capabilities

• Familiarity with multi-line phone systems (VoIP system experience is a plus).
• Strong organizational skills, with the ability to follow instructions, multi-task, and meet deadlines.
• In-depth knowledge of office equipment and computer systems.
• Proficiency in Outlook, Word, and Excel is required.

Details

• Compensation based upon experience
• Full time In Office position Monday - Friday, 8 : 30 am to 5 : 00 pm (Remote work not available for this position)
• Competitive benefits package provided
• Must have reliable transportation