What are the responsibilities and job description for the Box Office Agent position at Reza Live Theatre?
Job Title: Box Office Agent
Location: Reza Live Theatre – Branson, Missouri
Job Type: Part-time/Full-time
Job Summary:
Reza Live Theatre in Branson, Missouri, is seeking a customer-oriented and detail-focused Box Office Agent to join our team. This role is responsible for providing exceptional guest service while handling ticket sales, assisting patrons, and ensuring a seamless box office operation. The ideal candidate will have strong communication skills, basic computer proficiency, and a passion for live entertainment.
Key Responsibilities:
- Sell and distribute tickets via in-person, phone, and online transactions.
- Process payments accurately and handle cash, credit card, and digital transactions.
- Provide accurate event information, seating options, and theatre policies to guests.
- Assist with ticket exchanges, refunds, and customer inquiries in a professional manner.
- Maintain an organized and efficient box office area.
- Collaborate with theatre staff to ensure smooth operations and exceptional customer experience.
- Uphold company policies regarding ticket sales, reservations, and customer service.
- Assist in promoting theatre events and special offers to patrons.
- Support front-of-house operations as needed.
Qualifications & Requirements:
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or ticketing preferred.
- Basic computer skills and familiarity with ticketing software is a plus.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Availability to work evenings, weekends, and holidays as needed.
- Passion for live entertainment and a positive, team-oriented attitude.
Benefits:
- Competitive hourly wage.
- Employee discounts on theatre events.
- Opportunity to work in a dynamic and exciting entertainment environment.
- Flexible scheduling options.
If you are enthusiastic about live entertainment and have a knack for providing top-notch customer service, we invite you to apply for the Box Office Agent position at Reza Live Theatre in Branson, Missouri. Join our team and be part of an unforgettable experience for our guests!
Reza Live Theatre is home to Branson’s Hottest shows including Reza | Edge of Illusion, Pierce Arrow Decades, Pierce Arrow Country, Pierce Arrow Gospel, MJ The Illusion: Reliving The King of Pop!, Doug Gabriel The Ultimate Variety Show, Buckets N Boards Comedy Percussion and special limited engagement performances all year long.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $14
