What are the responsibilities and job description for the IT Support Specialist position at Rezult Group, Inc?
Job Details
THIS IS A 6-MONTH CONTRACT TO HIRE POSITION, ONSITE 5 DAYS PER WEEK IN BIRMINGHAM.
NO C2C OR 3RD PARTY VENDORS.
Rezult Group continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for two (2) IT Support Specialists to fulfill a immediate vacancies.
ESSENTIAL RESPONSIBILITIES
- Fielding IT Support calls and tickets 70%
- On-site IT Support and onboarding-related tasks and projects 15%
- Research, documentation, and advanced troubleshooting 15%
QUALIFICATIONS, CERTIFICATIONS, AND EDUCATION REQUIREMENTS
- IT Certifications such as A , Network , MS900, Security , and other software-specific certifications are a plus.
EXPERIENCE
- 1 years of relevant IT support experience, preferably across multiple disciplines.
- Demonstrated ability to operate independently in IT environments, particularly in enterprise settings.
- Experience working with proprietary technologies, enterprise network architecture, security layers, and cloud applications.
SPECIALIZED SKILLS
- Proven ability to act as a primary contact for a broad range of IT support issues.
- Strong aptitude for learning and adapting to new technologies quickly.
- Excellent problem-solving skills, with a focus on understanding and resolving issues at the application and security levels.
- Ability to communicate effectively with diverse teams and varying levels of technical knowledge.
- Experience with Power Apps and scripting is highly desirable.
ADDITIONAL REQUIREMENTS
- Must be passionate about technology and possess a natural curiosity for troubleshooting and problem-solving.
- Strong preference for candidates who have demonstrated grit and self-motivation in their career progression.
- Onsite work required for a minimum of six months, with potential for occasional remote work for top performers.
- Candidates must be located within an hour of the job site.
PHYSICAL REQUIREMENTS
- Must be able to perform onsite, physical duties related to PC, peripheral, hardware, AV, communications, and automation system deployment, troubleshooting, shipping, receiving, and repair. Tasks include, but are not limited to, crawling under desks, lifting, packing, sorting, stacking, moving, and breaking down equipment.
If your background, skills, and interest match the following, please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at ;/p>
