What are the responsibilities and job description for the Operations Support Rep position at RFR US?
What we do:
Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.
To learn more about us please check out our website here.
Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.
As an Operations Support Representative, you will act as a liaison between the operational and administrative business units within the branch.
Essential Duties and Responsibilities:
- Create, edit and support the management of customer rental contracts.
- Track and monitor service jobs to assure that all service jobs are properly documented on month-end reports.
- Track and monitor equipment engine services, tank testing, and red tag reports; and coordinate with the proper personnel on work to be performed.
- Maintain Vehicle and maintenance tracking system, oversee fixed fleet maintenance, and DOT compliance.
- Gather, audit, and submit DOT logs and Trip & Dispatch Reports.
- Generate Purchase Orders for stock and branch purchases at Branch/Operations Managers discretion.
- Coordinate and schedule all sub-hauling of equipment.
- Assures that safety records are accurately updated, maintained, and distributed.
- Monitor and track daily collection and distribution of sale and rental paperwork.
- Schedule and track daily returns and branch transfers of equipment.
- Assist in inventory reconciliation.
- Monitor and track branch expense recovery; coordinate billing of expenses to customers and/or proper parties.
What we offer:
- Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
- Career advancement through company-sponsored training and development
- Competitive base salary
- Nine paid holidays and a comprehensive paid time off program
- Tuition reimbursement benefits
- Pet Insurance and so much more
Rain for Rent is also proud to support our veterans and has earned the 2025 Military Friendly® Employer (MFE) Gold designation. When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.
**Rain for Rent does not accept 3rd party applicants**
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
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