What are the responsibilities and job description for the Sales Support Executive position at RGF Professional Recruitment?
Job Description
Our Client :
Our client is a prominent Japanese company, specialising in Sealing Technologies and Services. They are currently looking for an experienced Sales Support Executive to join their growing team in Singapore.
The Responsibilities :
- Support the sales team to liaise with new / existing clients and related parties
- Generate regular sales reports (, sales forecasts, sales performance metrics, pipeline reports) for management review
- Ensure accurate reporting of sales forecasts, customer orders, and account information
- Receive and process customer orders accurately, ensuring all details are correct, and promptly communicate any discrepancies
- Monitor the end-to-end order fulfilment process, from order placement to delivery
- Coordinate with logistics and shipping teams to ensure on-time delivery of semiconductor products to customers
- Support the team in managing customer queries, complaints, and follow-up actions
- Ensure customer satisfaction through timely responses to inquiries with efficient problem-solving skills
- Any other duties that may be assigned
Requirements
The Requirements :
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