What are the responsibilities and job description for the Administrative Assistant position at RGHO?
Administrative Support Specialist to include Front Desk Support
Part-time
Primary Principal Duties and Responsibilities
· Support the administration team with the following:
· Answer high volume calls and direct incoming calls to the appropriate party
· Process medical records request
· Faxing, scanning, uploading medical records
· Greet and welcome patients and visitors to the office
· Work front desk during lunch hours and possibly when staff are out
· Schedule patient appointments
· Collect copay/coinsurance/deductibles from patients
· Ability to communicate professionally with patients, insurance carriers, management and with other team members
· Utilize online tools to verify eligibility and copays
· Perform registration data entry
· Proficiency with Microsoft Word, Excel and EMR
· Provide exceptional customer service to patients
Skills
· Excellent phone and people skills
· Previous experience as a medical office receptionist or in a similar front desk role is preferred
· Proficiency in using phone systems and computerized software for scheduling and record-keeping
· Strong customer service skills with the ability to communicate effectively and professionally with patients
· Excellent organizational skills and attention to detail
· Ability to multitask and prioritize tasks in a fast-paced environment
· Experience in office management or customer support is beneficial
·Bilingual preferred
As a Support Specialist, you will play a crucial role in providing exceptional customer service to our patients. Your friendly demeanor, strong organizational skills, and ability to handle multiple tasks simultaneously will contribute to the smooth operation of our Hematology and Oncology office. If you are looking for an opportunity to work in a dynamic environment where you can utilize your skills in customer service, we encourage you to apply.
Job Type: Part-time
Pay: $15.00 - $16.50 per hour
Expected hours: 25 to 30 hours per week
Schedule:
· Monday – Friday
· 8:00 a.m. – 1:00 p.m.
Work Location:
· In person
Job Type: Part-time
Pay: $16.00 - $17.50 per hour
Expected hours: 25 – 30 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Las Cruces, NM 88011 (Required)
Ability to Relocate:
- Las Cruces, NM 88011: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17