Service Technician Lead

About RH Aero Systems:

RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses – Rhinestahl and HYDRO Systems – we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine, and airframe tooling, twenty-six global service centers and innovative engineered solutions for OEMs, MROs, and Operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA, and Biberach, Germany. For further details visit RHAero.com.

Job Summary:

The Lead Service Technician will provide leadership and technical support to assigned personnel and contractors. They will aid management in creating and maintaining a safe work environment, managing cost, and delivering all repairs on time. The lead will be responsible for performing as a working member of the team,providing additional oversight to ensure work is performed within budgeted time and within the guidelines of all quality standards.

As lead service technician you must have previous experience repairing, servicing, or building complex equipment and tooling assemblies. The ability to read and understand engineering drawings, bills of material, and hydraulic schematics. The ability to operate hand tools and basic machine tools and must understand standard assembly practices. Knowledge of hydraulics, pneumatics and some basic electronics is a plus) additional mechanical or technical schooling (trade or college; MET or Mechanical Technician) is strongly preferred. Provide a level of support and service which ensures the optimum customer experience.

Key Responsibilities:

• Provide leadership to the service team and contractors ensuring efficient and effective operations.
• Evaluate team performance regularly, providing feedback to management.
• Analytical troubleshooting, repair, and testing of tools & equipment at the company’s service station in Mason, occasionally at other service stations in the US and customer sites.
• Identify technical problems and provide appropriate recommendations on assigned responsibilities.
• Drawing up findings or test reports regarding the condition of tools & equipment
• Carry out repairs and maintenance work according to processes, guidelines and safety regulations.
• Responsible for timely completion of recertification / repair orders and provide occasional on-site project support.
• Adherence to processes, guidelines, safety regulations and manufacturer specifications
• Independent execution of service assignments.

Qualifications and Experience:

• 5 years maintenance or service and 2 years of leadership experience preferred (technical experience required).
• Computer literacy includes Microsoft Excel and Power point.
• Self-motivated, strong attention to detail, and accuracy.
• Ability to read and fully understand general procedure manuals.
• Skills pertaining to mechanical evaluations and repairs of a wide range of equipment.
• Physical condition of the candidate should allow them to perform manual labor and tasks for up to 8 hours during the day if required.
• Ability to lift and carry up to 50lbs.
• Occasional travel to service stations in the US and to customer sites will be required.
• Ability to interact effectively at various levels within the customer’s organization.

Other Information:

We offer a comprehensive benefits package designed to support our team’s health, financial security, and overall well-being. The company offers competitive medical, dental, and vision plans, HSA and FSA plans, Mental health resources, and employee assistance programs. We offer Paid Parental Leave, Company Paid Long Term Disability, competitive 401k employer match, floating holiday, tuition reimbursement program, amongst other benefits.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The company participates in E-Verify as required by law.