What are the responsibilities and job description for the Air Import Coordinator position at Rhenus Group?
Business Unit:
Business Line:
Target Hire Date:
What You Can Expect :
· Communicating clearly with agents and clients for smooth information exchange
· Entering and sending pre-alerts to keep customers and agents informed about air shipment departures
· Preparing, managing, and sending status reports to clients
· Negotiating rates with air freight carriers to get the best deals
· Keeping track of shipments with air carriers and agents for real-time updates
· Filling in and issuing bills, bills of lading, and other documents accurately
· Updating clients and agents on the status of their shipments regularly
· Arranging pick-ups from shippers in an organized and timely manner
· Issuing invoices accurately and on time
· Handling intents to claim when needed, following the right procedures
· Keeping track of pending charges and manage financial transactions carefully
· Approving payables following established financial processes
· Working with agents and carriers to update and reconcile costs efficiently
· Sending out profit share requests on time
· Dispatching and follow up on Proof of Deliveries (POD’s)
· Closing files accurately and on time
· Keeping the Client status report maintained and updated
· Solving problems effectively as they arise
· Performing any other job-related duties assigned with dedication and care
What You Bring:
· Degree or equivalent experience in Supply Chain Management
· Knowledge of Dangerous Goods (DG) and ADA rules and regulations
· Minimum 3 years' experience with Air Freight Import logistics
· Strong attention to detail and analytical skills
· Experience effectively managing third-party logistics providers
· Ability to interpret complex instructions
· Customer-focused with excellent communication skills
· Effective multitasking and organizational abilities
· Friendly, helpful attitude with a willingness to support
· Demonstrates honesty, trustworthiness, and respect
· Sound work ethics in a fast-paced environment
· Strong organizational skills and financial awareness