Branch Manager

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The Branch Manager oversees financial performance, including P&L, budgeting, and compliance, while ensuring operational excellence and service quality. This role drives revenue growth through strategic business development, account management, and market expansion. Additionally, the Branch Manager optimizes financial risk, leads personnel management, and fosters a high-performance culture. Reporting to the Regional Director, this position enhances sales, service, and operations to ensure profitability and client satisfaction.

You will be contributing to that vision by…

• Maintain full accountability for branch profit and loss performance while executing financial planning, budgeting, and compliance strategies.
• Oversee branch operations, ensuring regulatory compliance, financial performance, and service excellence.
• Manage credit and accounts receivable to balance financial risk with sales growth.
• Foster a high-performance culture through leadership, strategic adjustments, and operational excellence.
• Lead personnel management, including recruitment, performance evaluations, training, and professional development.
• Ensure exceptional customer service by managing support operations and refining service methodologies.
• Develop, implement, and maintain operational policies and procedures that align with corporate standards and regulations.
• Drive revenue growth and profitability through strategic account management, business development, and cross-selling opportunities.
• Strengthen client relationships by developing tailored logistics solutions and introducing innovative service offerings.
• Identify and pursue new business opportunities via prospecting, lead qualification, and market expansion efforts.
• Monitor market trends and competitive activities, providing intelligence reports and strategic recommendations.
• Optimize pricing structures, cost components, and profit margins to maximize deal value.
• Prepare and present performance analyses, ensuring targets and forecasts are met.
• Develop sales presentations, proposals, and marketing collateral while overseeing seamless implementation.
• Collaborate with internal stakeholders to enhance sales, service, and operational processes.
• Execute additional responsibilities as directed to support organizational objectives.

What skills & experience you will bring to us

• Minimum of 5 years of progressive management experience in sales and customer service leadership roles, with specific expertise in freight forwarding or third-party logistics operations
• Demonstrated track record of successful sales performance and business development within the transportation and logistics industry
• Extensive experience in ocean and air freight sales channels, including rate negotiation, service contracting, and solution development
• Bachelor's degree in Business Administration, Supply Chain Management, or related field; or equivalent combination of education and extensive industry experience
• Proven ability to develop compelling sales proposals, implement standardized operating procedures, and create effective business documentation
• Exceptional client relationship management skills with emphasis on consultative selling and long-term account development
• Collaborative leadership style with demonstrated success working across functional boundaries and effectively engaging with all levels of organizational management
• Proficient in prioritizing multiple high-value initiatives while maintaining composure and decision quality under significant time constraints
• Established management capabilities including team leadership, performance coaching, and workflow optimization
• Effective training and development skills with ability to transfer knowledge and build organizational capabilities
• Thrives in fast-paced, dynamic environments requiring adaptability and quick decision-making
• Experienced in leveraging performance metrics and key performance indicators to drive continuous improvement and team accountability
• Fluent professional English communication skills (written, verbal, and comprehension) required; proficiency in additional languages highly advantageous

What you can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.