What are the responsibilities and job description for the Telephone Scheduler position at Rheumatology of Central Indiana?
Job Summary:
We are seeking a highly organized and detail-oriented Scheduler to join our dynamic team. The Scheduler will be responsible for managing and coordinating patient appointments and scheduling for our seven locations. This role is ideal for individuals with a background in scheduling, and medical insurances.
Responsibilities:
- Manage and coordinate patient appointments and scheduling for the practice alongside a team of 4 schedulers
- Utilize EClinicalWorks for scheduling and EHR to ensure efficient and accurate scheduling
- Verify patient insurance coverage and ensure compliance with medical collection policies
- Help alongside a group of 3 to answer multi-lines, making encounters and messages in EHR system
- Perform insurance verification as needed
- Excellent patient care with patience and understanding of our patients ailments
- Provide exceptional customer service and maintain a positive and professional demeanor
- Collaborate with the office management team to ensure seamless clinic operations
- Maintain confidentiality and adhere to HIPAA guidelines
Experience:
- Prior experience working in a medical office setting is highly preferred
- Strong knowledge of medical terminology, and insurance
- Proficiency in scheduling software, including EClinicalWorks
- Experience with insurance verification
- Excellent organizational and communication skills
- Ability to work in a fast-paced environment with multiple priorities
- High school diploma or equivalent required; degree in healthcare administration or a related field is a plus
Hours needed are:
Monday, Tuesday: 8-4 Wednesday: 8-12 Friday: 11-3
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- No nights
Experience:
- Medical office: 1 year (Required)
- Medical scheduling: 1 year (Required)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Muncie, IN 47304 (Required)
Work Location: In person
Salary : $16 - $19
