What are the responsibilities and job description for the Route Technician position at Rhino Air Inc.?
Manufacturing - Field Support
Our North Central Indiana office is expanding. We are adding Field Technicians.
Rhino Air is a recognized leader in Point of Sales vending systems in the eastern Midwest and as an integral part of our team we know that you will embrace our Vision and live it in business each day. If you are Top Talent, read on!
Role
A dynamic and challenging role, as Route Technician you will play an important part in the client engagement team of Rhino Air. The team’s objective is to obtain highly satisfied product users and meet retailer client’s established standards.
A Rhino Air route technician is responsible for the installation, maintenance, and repair of vending machines at various locations, along with direct client engagement and communications. This includes the following responsibilities:
- Operations Procedure - The technician monitors the operational cycles of the air/vacuum vending machine and maintains them as needed to ensure availability for clients.
- Asset and Funds Management - The technician is responsible for each units’ financial transactions integrity.
- Our Client - The technician maintains a high level of engagement with each account.
- Business Development and Lead Generation - The technician maintains new client accounts identification and contact.
- Systems Development – The technician works with other departments to document and execute repeatable and measurable standards.
- Safety and Compliance - The technician ensures that vending machines meet safety standards and comply with regulations related to site requirements, electrical safety, and other applicable guidelines.
Direct Reports
This position reports directly to the Route Manager. However, a strong relationship is also required with the Administration, Sales, Client Satisfaction and Operations Managers (Client Engagement Team) to develop existing client relationships and close new business opportunities.
Future Possibilities & Career Development
- Personal Development & Training
- Team development, technical skills training, safety training and technical computer classes as needed.
Career Development
This role may grow into a Route Manager – responsible for the Route Technicians for all the sales engagement companies of Rhino Air!
Personal Attributes & Qualifications
Essential
- Ambitious with the drive and commitment to succeed.
- Highly motivated and focused.
- Alignment with the Rhino Air 10 Points of Culture.
- Excellent interpersonal and written communication skills.
- Organized and focused through daily rituals including action planning and time management.
- Attention to detail.
- Naturally shows initiative and is solution focused.
- Well-presented and articulate.
- Understands basic elements of Client Engagement Team hardware and software tools including route generation and recording methods.
Desirable
- Applicable vocational or technical class competition certifications or equivalent testable experience.
- Has been successful in client and operations organization at prior companies.
If this describes you, apply today to be considered for this unique growth and impactful opportunity.
Our Owner would like to have this key talent onboarded by early June.
Why Rhino Air?
For over 25 years Rhino Air has manufactured and provided Business to Business vending, Point of Sales, coin operated machines to the five-state eastern Midwest area independent fuel and chain store retailers. Our products provide both consumer and commercial road and off-road vehicles, tire air safety and air vacuum cleaning services. Utilizing just in time inventory creation we ship within 30 days to customers. Each product is designed for reliability and is installed and serviced by factory trained route technicians.
Our Vision
To help all vehicle travelers with reliable critically important tire and interior cleaning services 24 hours per day, year-round. Both commercial clients and their retail end customers receive a high-value service product experience, which they can be proud to offer.
Rhino Air Values - 10 points of Culture
- Communications
- Accuracy
- Customer Service
- Dependability
- Good Attitude
- Good Humor
- Quality
- Responsibility
- Teamwork
- Trustworthiness
Job Type: Full-time
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: Hybrid remote in Elkhart, IN 46514