What are the responsibilities and job description for the Mechanical Engineer position at Rhino Tool House?
About Rhino Tool House:
Rhino Tool House is a trusted industrial solutions provider with over 30 years of experience serving the manufacturing sector. Through a consultative, team-based approach, we help our clients boost profitability by enhancing productivity, improving quality metrics, and optimizing factory ergonomics.
Our core competencies include Industry 4.0 solutions, such as Assembly Technology, Augmented Reality MES solutions, and Material Handling systems, which encompass Cranes, Hoists, and Manipulators.
Position Overview:
We are currently seeking a full-time Onsite Mechanical Engineer to be based in Fargo, ND, where you will support one of our clients. This role is crucial to both short- and long-term success with the client, offering opportunities for a variety of engaging manufacturing projects.
Schedule:
This position requires a 40-hour workweek, with 80% of hours scheduled Monday through Thursday, 6:30 AM to 4:30 PM. Occasionally, hours may vary, and you may be asked to work additional time on Friday mornings. You will be given two weeks' notice for any schedule changes.
Key Responsibilities:
- Equipment Support & Troubleshooting: Assist with equipment installations and provide ongoing troubleshooting for assembly torque tools and related systems.
- Customer Relationship Management: Deliver exceptional customer service by addressing and resolving technical issues promptly and professionally.
- Relationship Building: Foster and maintain trusted relationships with both client personnel and internal colleagues.
- Programming & Software Use: Program and configure equipment using various software suites.
- First-Line Contact: Serve as the primary contact for initial equipment commissioning and ongoing support.
- Project Collaboration: Participate in bi-weekly design meetings to review customer project progress and future pipelines.
- Vendor Partnerships: Build and strengthen relationships with our vendor partners.
- Team Collaboration: Collaborate effectively with colleagues to meet customer needs and ensure project success.
Required Skills & Qualifications:
- Positive Attitude: Friendly, resilient, and solutions-oriented approach to challenges.
- Mechanical Aptitude: Strong understanding of technical products and equipment.
- Technical Proficiency: Ability to understand and apply technical product data and concepts.
- Organizational Skills: Exceptional ability to prioritize tasks and manage time effectively.
- Education & Experience:
- 2-year technical degree or equivalent factory experience.
- Familiarity with lockout/tag-out procedures and heavy industrial safety protocols.
- Technical Expertise:
- Expertise in fastening/torque theory and industrial DC power tool programming.
- Understanding of torque reaction and measurement units (Nm/Ftlbs).
- Familiarity with the power tool calibration process.
- Ability to analyze and generate KPI reports using Excel, PowerPoint, and other commercial software.
Preferred Qualifications:
- Industry Experience: Previous industrial/manufacturing factory experience.
- Additional Knowledge: Experience with hoists, bridge crane systems, torque arms, and lift assists.
Location: Fargo/Moorhead
Reporting To:
- Great Plains Regional Manager
- Service General Manager
Benefits:
- 401(k) Plan with company match
- Paid Time Off (PTO)
- Health and Group Life Insurance
