What are the responsibilities and job description for the Community Management Specialist position at RHP Properties?
Job Description
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 360 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.
As a successful Community Management Specialist, you will:
- Manage and deposit daily collection of all monthly rentals, late fees, etc.
- Hire, train, motivate and manage onsite staff.
- Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
- Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
- Maintenance Work Order system.
- Attract new residents and retain current residents to increase the occupancy rate.
- Manage all aspects of leasing.
- Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
- Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
- Manage and organize paperwork flow.
- Maintain financial operations and adhere to established budgetary guidelines.
- Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
- Ensure all information is entered in a timely manner into the management software and is accurate and complete.
- Build relationships with residents and respond to all resident needs to identify and resolve issues.
- Perform other duties as assigned.
Job Requirements
- A minimum of 2 - 3 years of property management experience required.
- High school diploma or GED required.
- Strong customer service, communication and organization skills.
- Detail orientated and the ability to multitask and problem solve.
- Proven leadership skills and the ability to be a team player in a fast-paced environment.
- Ability to be flexible and work evenings and weekends.
- Extended out of town travel required.
- Valid operator’s license.
- Proficiency in Microsoft Office specifically Excel, Word, and Outlook; MRI experience preferred.
We are Proud to Provide the following:
- Competitive compensation plus eligibility to earn commissions and bonuses
- Access to benefits including medical, dental and vision insurance
- Short-term and long-term disability
- Life insurance
- Generous Paid Time Off and holidays
- Flexible spending account
- 401K with company match
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