What are the responsibilities and job description for the Bartender position at Rhubarb Hospitality Collection?
Rhubarb Hospitality Collection (RHC) is a renowned luxury restaurant group that has built a strong reputation for creating exceptional dining experiences in some of the world’s most prestigious locations. Founded over 23 years ago in London, RHC has since expanded its footprint, with successful restaurant operation in New York City with PEAK, located on the 101st floor of 30 Hudson Yards.
Known for its humility, innovative culinary offerings, elegant design, and impeccable service, the group has become a staple in the high-end dining scene, attracting discerning guests from around the world.
RHC oversees 2 restaurants housed in the Kimmel Center for the Performing Arts. Open to the public 6 days a week and service both street traffic as well as attendees of Ensemble Arts performances.
The Restaurant Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Known for its humility, innovative culinary offerings, elegant design, and impeccable service, the group has become a staple in the high-end dining scene, attracting discerning guests from around the world.
RHC oversees 2 restaurants housed in the Kimmel Center for the Performing Arts. Open to the public 6 days a week and service both street traffic as well as attendees of Ensemble Arts performances.
The Restaurant Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
- Must pour drinks responsibly in accordance with company standards for serving size.
- Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
- Must communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
- Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional product or restock product as required
- Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.