San Antonio Winery Restaurant Expeditor

Build your career at Riboli Family Wines! Riboli Family Wines is one of the fastest-growing wine manufacturers in the U.S. and has received the designation of American Winery of the Year from Wine Enthusiast Magazine. We are a family-owned business, four generations deep, with 100 years of producing high quality wines. Our company’s leading wine brands include Stella Rosa, San Antonio, San Simeon, Maddalena, and Highlands 41.

Summary – Riboli Family Wines is looking for a customer focused and efficient Restaurant Expeditor to support at the San Antonio Winery. They are responsible for ensuring customers receive their food and beverages quickly and accurately. The ideal candidate has a customer first mentality, is always striving to create an exceptional dining experience and has experience working in a high-volume environment.

Essential Duties and Responsibilities - Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.

• Provide excellent customer service to guests, checking in with them to ensure a satisfactory dining experience, and assisting with any customer requests.
• Greet and escort customers from the cashier to their table ensuring they have their initial part of their order (drinks, salads, bread, etc.).
• Ensure tables are set up throughout the day for customers including setting up linens as needed, placemats, silverware and glasses.
• Deliver ordered food and drinks to customer table when ready at the expediting station.
• Ensure all dishes and kitchenware are clean and presentable for customers and report any problems/quality issues to management.
• Remove dirty plates, glasses and silverware to kitchen for cleaning when needed.
• Understand the menu to be able to answer customer questions.
• Follow all relevant health department regulations.
• Stock inventory as needed and directed.

Qualifications-

• 2-3 years of experience working as a Food Expeditor, Runner, Server or Wait Staff.
• Attentiveness and patience for customers.
• Excellent plating for customer presentation skills.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Team spirit.
• Follows and adheres to dress code throughout all seasons.
• Flexibility to work in shifts.
• This role requires availability Friday, Saturday, and Sunday.
• Bilingual a plus (Spanish/Italian)

At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.