San Antonio Winery Server

Build your career at Riboli Family Wines! Riboli Family Wines is one of the fastest-growing wine manufacturers in the U.S. and has received the designation of American Winery of the Year from Wine Enthusiast Magazine. We are a family-owned business, four generations deep, with 100 years of producing high quality wines. Our company’s leading wine brands include Stella Rosa, San Antonio, San Simeon, Maddalena, and Highlands 41.

Position Summary:
We are looking for a part-time friendly and customer-focused Server to join our team at the San Antonio Winery. The ideal candidate will have a passion for hospitality and delivering outstanding service to our guests. We're seeking someone with a positive attitude, a team-oriented mindset, and the ability to multitask, with a desire to learn and think creatively. Responsibilities include performing various tasks as directed by the supervisor and assisting with any duties within the Restaurant/Winery to ensure a smooth and enjoyable experience for our guests.

Key Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Up-sell additional products wine Etc. when appropriate
• Take accurate food and drinks orders
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes to the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Attentiveness and patience for customers
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills

Qualifications:

• Education: High School Diploma or General Education Degree (GED).
• Proven work experience as a Server, Waiter or Waitress is required.
• Communication Skills: Excellent verbal communication, interpersonal, and customer service skills.
• Technical Skills: Basic math skills
• Must be Responsible Beverage Service (RBS) certified.
• Must have food handlers’ certificate upon hire.
• Flexibility: Must be willing to work weekends.
• Physical Requirements: Ability to stand for long periods of time and carry up to 40 pounds.
• Industry Knowledge: Prior experience in food and beverage.
• Hygiene Standards: Must adhere to proper hygiene and cleanliness practices at all times.

At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.