What are the responsibilities and job description for the Collections/Customer Service Representative (Bilingual) position at Ricart Automotive?
Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer Service/Collection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits!
Collections/Customer Service Representative Responsibilities:
- Handle customer inquiries and complaints
- Negotiation payment arrangements on past due auto loans
- Provide information about products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Collections/Customer Service Representative Qualifications :
- Bilingual in Spanish and English
- Previous experience in Customer Service, Collections, Sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- High School Diploma
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person with future remote possibility
