Demo

Organizational Change Management, Process Re-Design Lead

RICEFW Technologies Inc
Hartford, CT Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/17/2025

Connecticut's Department of Developmental Services, "CTDDS" requires an experiencedOrganizational Change Management (OCM) / Process Re-design lead.

IMPORTANT :

  • This position can be a fully remote position; HOWEVER, client only wants candidates located in the same Eastern Time Zone submitted for the position due to challenges they have had with candidates working from other time zones in the past.

Submittals -

Each vendor gets ONE submittal for this position . Please take the time to ensure you are submitting your BEST possible candidate for this position. You cannot swap out a submitted candidate with someone else after the original submittal is completed. We can see if that happens and will not consider your candidate if it is a replacement candidate for the original one submitted.

OCM / Process Re-Design Lead - leader in the analysis and redesign of process in conjunction with technology enhancements, structurecommunication, and change management, with experience motivating throughaction and words digital adoption, process redesign and internal and publiccommunication.

Candidate should have experience working with HIPAA constrained data elements and be familiar with EHR, EMR, eligibility, case management or claims processing

  • Candidate should have 5 years' experience working as part of an enterprise PMO with exposure to standard program and project tools, metrics, creating dashboards, project schedules, status reports, meetings agendas, etc.
  • Candidate should have a blend of communication, IT, budget and reporting skills
  • Experience in change management - should have been a part of at least 2-3 large scale change management implementations supporting COTS implementations. Should lead end-to-end change management implementation lifecycle on a transformation program and have experience with process re-design in support of new technology platform implementations and acceptance
  • Experience in change management and employee experience in projects including building change management strategy / roadmap / approach, stakeholder engagement and management program, change impact analysis, culture assessment, user engagement, readiness assessment, training strategy / need assessment / plan
  • Practical client experience including planning, design and delivery
  • Delivering change management and training programs in a wide variety of contexts including
  • OCM experience around COTS Implementations would be preferred
  • Understanding of standard project methodologies and change
  • interventions during project lifecycle phases. Nice to have experience on

    PROSCI or any other change management approach

  • Nice to have OCM certifications if any such as PROSCI, APMG etc.
  • Good understanding on IT, HR, Finance functional processes and
  • transformation in general

  • Excellent skills with PowerPoint, Excel and analytical approach
  • Ability to work and team with people across functions, sectors, locations
  • Good analytical, judgement, tact and decision-making ability along
  • with critical thinking skills

  • Excellent time management skills to ensure ability to deliver
  • work-products of the highest quality and overcome risk and issues to ensure timely delivery

    Technology driven change management experience

    Required / Desired Skills

    Skill

    Required / Desired

    Amount

    Consultant Experience

    Consultant Last year Used

    Organizational Change Management (OCM) and Process Re-Design experience

    Required

    Experience leading Enterprise Platform Modernization Efforts

    Required

    Experience leading AT LEAST 2-3 end-to-end large-scale change management implementations supporting COTS implementations.

    Required

    Experience working as part of an enterprise PMO.

    Required

    Proscii or similar Formal OCM process experience

    Required

    Experience negotiating and influencing

    Required

    Leveraging established change management methodologies and tools to execute plans and support implementation and adoption of new ways of working.

    Required

    Designing & delivering effective change management strategy, approach & plans working with the project & client team for the transformation program

    Required

    Working with senior leadership to create alignment in order to support program success

    Required

    Designing and develop holistic change management strategies that articulate how change will be managed throughout the project lifecycle

    Required

    Identifying and deploying communication and stakeholder engagement tools and techniques

    Required

    Delivering programs that support agile / iterative transformation

    Required

    Conducting stakeholder, readiness, & impact assessments, communication design & execution, training plan design & facilitation for change management.

    Required

    Designing and delivering material utilizing the various channels of communications to drive awareness, education and engagement across organization.

    Required

    Designing, developing and roll-out communication strategy and materials

    Required

    Working with various relevant stakeholders to build change management understanding and ensure buy-in

    Required

    Experience working with HIPAA-constrained data elements familiarity with EHR, EMR, eligibility, case management or claims processing

    Required

    Excellent oral, written and presentation skills are CRITICAL for this role

    Required

    Experienced with Prosci change management methodology

    Highly desired

    OCM certifications such as OCM certifications if any such as PROSCI, APMG etc. (include dates each cert was obtained on resume)

    Highly desired

    Questions

    Question

    Consultant Answer

    Question1

    Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?

    Question2

    What is your candidate's email address?

    Question3

    Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https : / / www.cai.io / media / documents / msp / ct / connecticut_e-rtr_template-1-2024.docx.

    Question4

    Candidates submitted above the hourly Vendor Rate of NA will not be considered. Do you agree to this requirement?

    Question5

    Respond to this question with a link to your candidate's LinkedIn Profile.

    Question6

    For remote work - selected resource will utilize their own equipment to work through a remote desktop. Candidate must have the ability to successfully work remotely - including appropriate equipment internet connectivity. Please confirm you have discussed these requirements with the candidate and they accept the requirements.

    Question7

    Please SPECIFY the CITY and STATE in which your candidate is CURRENTLY located (if not specified or if location specified is determined to be untrue at any point during the screening / interview / onboarding process - INCLUDING DURING BACKGROUND CHECK WHICH WILL CONFIRM TRUE ADDRESS - your candidate will not be considered / will be removed from consideration for the position).

    Question8

    Any education, degrees, and certifications listed on the resume MUST contain valid degree / certification details, INCLUDING date the degree / certification was acquired, or candidate will not be considered. Please confirm those details are included correctly on the submitted resume.

    Question9

    Please prepare your candidate that they may receive a screening call from someone at CAI at any point between the time of submittal through close of business, Tuesday, 1 / 21, to discuss their qualifications for this position. Please MAKE SURE THEY ARE PREPARED FOR THIS CALL and are PREPARED TO GIVE US YOUR COMPANY's NAME as the vendor that submitted them for this position when we call. Please confirm you have discussed this with them and they will be prepared for a potential screening call from CAI.

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