What are the responsibilities and job description for the Programmer Analyst 6 - Conversational AI Engineer position at RICEFW Technologies Inc?
We are seeking a Conversational AI Engineer to design, implement, and enhance a conversational AI agent leveraging the latest advancements in Generative AI and Natural Language Processing (NLP). This role will work closely with business stakeholders to understand user needs, analyze AI interactions, and develop intelligent, responsive chatbot experiences. The ideal candidate has experience with Dialogflow CX, Vertex AI, BigQuery, and Looker Studio, as well as a deep understanding of LLMs (Large Language Models), prompt engineering, and fine-tuning AI models.
Key Responsibilities
- Develop and optimize a Generative AI-powered virtual assistant to provide accurate, dynamic, and context-aware responses.
- Leverage LLMs and fine-tuning techniques within Vertex AI for advanced conversational capabilities.
- Implement and refine conversational experiences in Dialogflow CX, incorporating Playbooks and Tools for structured interactions.
- Analyze chatbot performance using BigQuery and Looker Studio to identify areas for improvement and enhance response quality.
- Create guided conversational flows and prompt engineering strategies to optimize AI responses.
- Enhance AI reasoning and retrieval-augmented generation (RAG) techniques to improve the agent's ability to pull in relevant, up-to-date information.
- Integrate Google Cloud Functions for seamless backend connectivity and automation.
- Work with stakeholders to ensure AI solutions align with business goals and compliance requirements.
- Monitor and iterate on AI model performance , implementing continual improvements based on user feedback and analytics.
Required Qualifications
Preferred Qualifications
