What are the responsibilities and job description for the Office Administrator Customer Service position at Richard Young Agency Country Financial?
Join the Richard Young Agency Country Financial in Winder, Georgia, where we offer an exceptional opportunity for a dedicated and enthusiastic Office Administrator Customer Service professional. Our agency prides itself on providing outstanding customer service and insurance solutions to meet the needs of our clients. We are rooted in the heart of Winder and are committed to making a positive impact in our community. At Richard Young Agency, you will play a vital role in ensuring smooth office operations and delivering exceptional service to our clients. If you have a passion for helping others, a keen eye for detail, and thrive in a customer-focused environment, we invite you to become part of our team. Your role will be pivotal in maintaining our high standards of customer satisfaction and operational excellence. Come join us and contribute to a dynamic and welcoming work environment!
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Paid Holidays
Flexible Schedule
Responsibilities
Client Support: Provide excellent customer service by responding to client inquiries and requests in a timely manner.
Administrative Tasks: Manage office tasks such as scheduling appointments, organizing files, and overseeing office operations.
Policy Documentation: Prepare and process insurance documents, ensuring accuracy and compliance with regulations.
Communication: Serve as a point of contact between the agency and clients, maintaining open lines of communication.
Problem-Solving: Address client issues with a positive attitude, providing solutions efficiently and professionally.
Team Collaboration: Work closely with insurance agents and other team members to support agency objectives.
Requirements
Experience: Previous experience in office administration or customer service roles is advantageous.
Communication Skills: Excellent verbal and written communication skills are essential.
Customer Service: Strong dedication to delivering exemplary customer service with a friendly and positive demeanor.
Organizational Skills: Ability to prioritize and manage multiple tasks efficiently with attention to detail.
Problem-Solving: Resourceful problem-solving skills with the ability to handle customer inquiries with care.
Technical Skills: Proficiency in Microsoft Office Suite and ability to adapt to new software tools quickly.
Team Player: Ability to work collaboratively in a team-oriented environment.
Local Presence: Must be available to work onsite in Winder, Georgia.
Salary : $27,000 - $36,000