Collections Supervisor

The Collections Supervisor will work closely with Finance leadership in managing, prioritizing, and executing firm collections efforts. This position will interface directly with firm leadership, billing attorneys, and finance team members to report on accounts receivable balances, identifying trends, collections activity to date, and recommended action going forward. The position will actively seek collections from clients with aged accounts receivable balances and direct the work of other individuals at the firm that are assisting with collections outreach. Excellent communication and provision of a high level of professional service to management, attorneys, other staff, and firm clients amid a fast-paced, deadline driven environment are required for success. The hours are 9:00am – 5:30pm and will be primarily on-site.

QUALIFICATIONS & REQUIREMENTS:

• Minimum 3 years collections experience with at least 1 year experience in a leadership or supervisory role, preferably in a law firm or professional services environment.
• In-depth knowledge of collections best practices. Ability to professionally work alongside billing attorneys and clients to follow-up on receivables.
• Must be well organized and retain important documentation, including collection notes.
• Strong technology and reporting skills, including advanced proficiency in MS Office and collections management software. Ability to create, edit, and present complex data, analyses, and ad hoc reports.
• Analytical mindset with the ability to analyze data, identify trends, and implement strategies to improve collections results.
• Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player. Effectively and credibly communicate with firm leadership, finance leadership, attorneys, secretaries, and clients.
• Detail-oriented with a customer service approach and an aptitude for problem-solving.
• Must comprehend and be able to communicate regarding all facets of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts.
• Professionalism, integrity, and a commitment to maintaining confidentiality.
• Anticipate work needs and organize workflow; follow through with minimal direction and follow up independently and on own initiative. Must be responsive to questions from key stakeholders.
• Multi-task, use time efficiently, and perform professionally and proficiently under tight deadlines and in a fast-paced work environment; successfully prioritize and adapt to changing demands. Flexibility to adjust to varied situations and possibly work weekends or evenings as needed.
• Perform other duties as required.
• High school diploma required; college degree strongly preferred.

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $85,000