What are the responsibilities and job description for the Outside Sales Representative-Furniture Materials position at Richelieu Hardware?
Company Overview
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are expanding our team! Richelieu is seeking an Outside Sales Representative. This person will specialize in our Furniture division (upholstery and case goods). Must live in sales territory.
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.
Key Responsibilities
The Outside Sales Representative - Furniture Materials is responsible for the overall relationship and management of day-to-day sales activities towards furniture customers and clients, representing our furniture components and parts for manufacturing in his/her territory. Experience selling to furniture manufacturers or equipment/parts for furniture is the ideal background for this role. You will successfully manage the sales of Richelieu product solutions through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.
- Schedule and hold both virtual and face-to-face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
- Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships
- Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
- Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop
- Educate yourself on, and continuously stay up to date with, Richelieu’s product offerings as well as ever-changing market conditions and competitive analysis
- Hold responsibility for system information and reporting in CRM application
What We Are Looking For
- 3 years of sales experience is ideal - a background in parts and manufacturing of furniture, upholstery, and/or casegoods is a strong plus
- Passionate, proactive, coachable, strong work ethic
- Ability to schedule and manage your own time, delivering on the activities that produce results
- Exceptional communication and interpersonal skills
- Developed analytical, planning, organizing, and monitoring skills
- Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
Compensation and Benefits
- Competitive market-based salary plus commissions (monthly, quarterly, and annual) and annual bonus potential
- Monthly car allowance plus fuel and business expense reimbursement
- A comprehensive group insurance plan including medical, dental, vision, long-term and short-term disability insurance, life insurance, etc.
- Employee Stock Purchase Plan with company matching
- 401(K) with employer matching
- Company cell phone
- Paid vacation, holidays, and sick days