What are the responsibilities and job description for the Elevator Service Manager position at RICO Elevators, Inc.?
Company Overview
RICO Elevators is a leading provider of comprehensive elevator solutions, catering to residential, industrial, commercial, and offshore sectors. We pride ourselves on offering a single-source alternative for all elevator needs, ensuring seamless service across various types of equipment.
Summary
We are seeking a dedicated Service Manager to join our team at RICO Elevators. In this role, you will oversee the service operations, ensuring that our clients receive top-notch support and maintenance for their elevator systems. Your leadership will be vital in enhancing customer satisfaction and operational efficiency.
Responsibilities
- Manage day-to-day service operations to ensure timely and efficient support for clients.
- Lead and mentor a team of service technicians to deliver high-quality maintenance and repairs.
- Develop and implement service strategies to improve customer satisfaction and retention.
- Coordinate with clients to schedule maintenance visits and address any concerns promptly.
- Monitor service performance metrics and implement improvements as needed.
- Ensure compliance with safety regulations and industry standards in all service activities.
- Maintain accurate records of service activities and client interactions.
Requirements
- Proven experience in a service management role, preferably within the elevator or related industry.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication skills for interacting with clients and team members.
- Problem-solving mindset with a focus on customer satisfaction.
- Familiarity with elevator systems or mechanical equipment is highly desirable.
If you are ready to elevate your career with RICO Elevators, we invite you to apply today! Join us in providing exceptional service that keeps our clients moving.
Job Type: Full-time
Pay: $75,250.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Dickinson, TX 77539 (Required)
Ability to Relocate:
- Dickinson, TX 77539: Relocate before starting work (Required)
Work Location: In person
Salary : $75,250 - $100,000