Hospitality Associate

Job Description

Senior On-Site Service Specialist, Hospitality

Position Profile :

Overview : This role ensures a consistent and high-quality standard of food and beverage setup / service for clients, facilitating smooth delivery of conference and function services. Responsibilities include setting up and breaking down conference rooms according to event orders, maintaining cleanliness standards for kitchens, equipment, and meeting rooms, and performing general office maintenance tasks. Additionally, this role involves high-volume duplicating, production, sorting, and mailing tasks to ensure seamless operations and client satisfaction.

Key Responsibilities :

Hospitality Services :

• Provide excellent and professional client service at all times.
• Lead in coordinating meeting rooms and events.
• Train team members on responsibilities and tasks associated with the position.
• Set up and break down conference rooms, functions, and events (including tables, chairs, podiums, divider walls, catered food, refreshments, etc.).
• Perform general waiting and service duties for food and beverages.
• Follow hygienic food and beverage handling procedures.
• Assist in cleaning kitchen and function areas as directed.
• Manage the conference / hospitality calendar and greet clients and guests.
• Conduct conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds).
• Set up and assemble flip charts, whiteboards, and cork boards.
• Prepare and break down food for client meetings, parties, and company events.
• Maintain and clean kitchen equipment (coffee machines, refrigerators, microwaves, ice machines, etc.).
• Load the dishwasher with items used by client personnel.
• Order and track inventory for supplies, food, beverages, etc., for kitchens, conference rooms, and pantries.
• Perform occasional cleaning duties in the office or building locations (trash removal, dusting, cleaning and restocking restrooms, sweeping and mopping floors, vacuuming, window washing).
• Perform other job duties as assigned.

Operations Support :

Qualifications : Must Have :

Nice to Have :

Knowledge, Skills, and Abilities :

Working Conditions and Physical Demands :

The above statements describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

About Us

Come Create at Ricoh :

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself : At Ricoh, you can :

EEO / Affirmative Action Employer M / F / Disability / Veteran