What are the responsibilities and job description for the DOT Delivery Driver position at Ricoh?
Onsite DOT Delivery Driver
Position Profile: Responsible for the quality delivery, pick-up, and relocation of customer packages and mail in a safe manner according to customer requirements. This position requires federal DOT compliance and adherence to all delivery safety standards.
Job Duties and Responsibilities:
- Ensure proper receiving, sorting, and PO processing.
- Properly load and secure packages and mail in the van/truck.
- Pick up mail and packages from customer stops/areas.
- Deliver mail and packages to the correct delivery points.
- Maintain log books in accordance with DOT regulations (electronic or manual).
- Conduct pre and post-trip reviews to ensure the vehicle is safe, clean, and compliant with all DOT and state laws.
- Participate in safety programs.
- Pre-call customers when applicable.
- Provide strong customer service.
- Identify customer needs and determine appropriate action; refer calls to the appropriate party.
- Maintain professional dress appearance as per site dress code.
- Ensure all paperwork is signed and properly processed.
- Load/off-load trucks as needed.
- Follow all accident/incident reporting guidelines and procedures.
- Meet productivity/quality standards as outlined by the manager.
- Operate and use warehouse equipment, such as forklifts, stair climbers, and pallet jacks.
- Lift up to 50 pounds.
- Assist with training new delivery drivers on current routes.
- Perform other duties as assigned.
Qualifications (Education, Experience, and Certifications):
- Safe driving record and history.
- Eligibility to drive a commercial vehicle according to FMCSR regulations.
- Maintain a valid driver's license in accordance with company policy.
- Pass a road test.
- Valid and current medical card required.
- At least 20 years of age, properly licensed in the current state of residence.
- High school diploma or equivalent education required.
- Valid commercial driver's license required if applicable per state.
- Ability to read maps and electronic GPS.
Knowledge, Skills, and Abilities:
- Physically handle oversized and overweight packages.
- Identify at-risk behaviors and make quick corrections.
- Strong customer presentation and communication skills.
- Familiarity with and ability to learn smartphones and tablets with handheld electronic technology.
- Adequate reading, math skills, and ability to write legibly.
- Certification on the operation and use of warehouse equipment, such as forklifts and stair climbers, may be required.
Working Conditions, Mental and Physical Demands:
- Working conditions could result in serious injuries if appropriate lifting or moving procedures and rules of the road are not followed.
- Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level.
- Physical effort is required in lifting mail/packages weighing up to 50 pounds.
- Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instructions; prepare, provide, and convey diversified information.
- Typically, a variety of conditions, including office, warehouse, and van/truck environments with adequate lighting and ventilation, and a normal range of temperature and noise levels.
- Ability to work independently.
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
