What are the responsibilities and job description for the Information Technology Specialist position at Riddle Technology Solutions?
Responsible for performing a wide array for IT related tasks ranging from mobile device configuration to network infrastructure planning. Work within a team to actively implement, maintain, and troubleshoot various devices and technologies for a wide ranging client base spanning multiple industries. This position requires onsite meetings and appointments with clients in professional settings.
Primary Responsibilities (but not limited to) :
- Purchase, configuration, and installation of Windows and Mac based computers.
- Perform daily system monitoring for integrity of services and hardware.
- Perform change requests for various services and systems.
- Research technology trends and identify areas of improvement for client systems.
- Interface directly with clients to troubleshoot and resolve issues via onsite and remote support.
- Maintain and install network equipment such as routers, switches, and access points.
- Document all tasks and procedures as well as necessary client system information.
Minimum Qualifications :
Compensation :