What are the responsibilities and job description for the Medical Receptionist / Front Desk position at Ridgeview Medical Center?
This is a casual position. A casual is a non-benefit eligible position that is not guaranteed any hours, but can pick up open shifts.
This position will be required to float to multiple clinic locations for front desk coverage. Clinic locations for this region include : Arlington, Gaylord, Henderson, Le Sueur, and Winthrop Clinics.
Purpose of Job
This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for answering basic insurance questions from patients.
Job Functions
- Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
- Greets and provides courteous customer service to internal and external customers.
- Assures accurate processing of patient registration and scheduling.
- Scans, files and posts documents into patient charts.
- Assures reimbursement through basic insurance processing tasks.
- Monitors petty cash.
- Coordinates requests for release of medical information.
- Performs other duties as assigned.
Employment Requirements
Minimum Education / Work Experience
Knowledge / Skills / Abilities
Preferred Qualifications
Link to Employee Health Physical Demands
Compensation
Many factors are taken into consideration when determining compensation such as : the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.
Benefits
Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available.
