Customer Service Expert

Retail Sales Role
">In this dynamic retail role, you will be working in a fast-paced environment where you will be responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment for customer orders. As a Counter Sales Representative, you will have the opportunity to develop your skills in customer service, sales, and teamwork.

">Responsibilities
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1. Process customer sales through use of cash register. Receive payment by cash, check, credit cards, vouchers, or automatic debits and processes according to company standard procedures.
2. Provide initial response to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
3. Facilitate product selection of scheduled and walk-in showroom customers, using proper forms to assure consistent records of selections.
4. Attend assigned training and meetings as required to increase knowledge of entire product offering.
5. Create accurate and complete invoices, work orders, and sales tickets. Code and input customer orders, pricing information and additional data into the computer system.
6. Bag, box, or wrap merchandise; Correctly maintain all cash levels at the registers, compute and record totals of transactions.
7. Responsible for appearance of the showroom, the physical integrity and pride of the showroom. Maintain store environment including doors, floors, windows, ceilings, restrooms, and workstations. Maintain stock levels on the sales floor and in the stockroom.
8. Assist with physical inventory. Comply with all policies and standards.