What are the responsibilities and job description for the Retail Sales Representative position at Ridout Lumber Company?
Company Overview
">Ridout Lumber Company is a leading distributor of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. We value empowering our team members to succeed and grow within their roles.
">Job Responsibilities
">As a Counter Sales Representative, you will be responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment for customer orders. This position typically works in a retail environment, where you will assist customers with questions regarding merchandise, location of merchandise in store, pricing, and promotions.
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">Requirements
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">Ridout Lumber Company is a leading distributor of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. We value empowering our team members to succeed and grow within their roles.
">Job Responsibilities
">As a Counter Sales Representative, you will be responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment for customer orders. This position typically works in a retail environment, where you will assist customers with questions regarding merchandise, location of merchandise in store, pricing, and promotions.
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- Process customer sales through use of cash register. Receive payment by cash, check, credit cards, vouchers, or automatic debits and processes according to company standard procedures.
- Provide initial response to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
- Facilitate product selection of scheduled and walk-in showroom customers, using proper forms to assure consistent records of selections.
- Attend assigned training and meetings as required to increase knowledge of entire product offering.
- Create accurate and complete invoices, work orders, and sales tickets. Code and input customer orders, pricing information and additional data into the computer system.
- Bag, box, or wrap merchandise; Correctly maintain all cash levels at the registers, compute and record totals of transactions.
- Responsible for appearance of the showroom, the physical integrity and pride of the showroom. Maintain store environment including doors, floors, windows, ceilings, restrooms, and workstations. Maintain stock levels on the sales floor and in the stockroom.
- Assist with physical inventory. Comply with all policies and standards.
">Requirements
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- 1-3 years of building material knowledge and sales experience preferred. Able to use a calculator and computers.
- Knowledge of building materials, applications, related equipment, and/or construction industry.
- Familiarity with computer, printer, telephone, copy machine, fax machine, engineer's scale/ruler, mechanical tools, inventory, and inventory control.
- Ability to drive and walk throughout yards, plants and offices, computer literate with Microsoft Office products and Trend system.
- Able to work Saturday and evening schedules as required.
