What are the responsibilities and job description for the Medical Office Professional position at Right at Home Cedar Falls?
Job Description
Job Description
Benefits :
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Are you looking for a positive, supportive work environment, and a growth opportunity?! Look no further than my company, Right at Home, a locally owned and operated home health company with locations in Waterloo and Cedar Rapids. Our mission is to empower each other so we can provide exceptional home care services and improve the quality of life for those we serve. We are looking for someone with experience, passion, and drive to join our office team and create extraordinary experiences for our clients who we are proud to assist at home, out of hospitals and nursing homes.
Responsibilities of a Right at Home Medical Office Professional :
Develop and maintain the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
Assist the Scheduling Manager with coordinating care.
Answer phones, manage referrals, schedule home assessments, experience with Microsoft programs including but not limited to Outlook, Excel, Word.
Provide administrative support to nursing and therapy teams by making copies, faxing documents, acquiring orders from physicians, managing Veterans Affairs cases, etc.
Serves as a mentor to caregivers and supports their care delivery, aiding in employee retention.
Maintains a calm, positive demeanor ALWAYS and can effectively multitask in a high functioning office environment.
Ability to remain professional and kind while handling concerns or complaints.
Maintain compliance with accreditation standards.
Follows company policies and procedures but has the ability to think outside the box to achieve ultimate client and caregiver satisfaction.
Willingness and ability to work with clients as needed.
Compensation & Benefits :
Salaried position with competitive pay ($22.00 to$26.00 / hour)
Paid Holidays
Health Insurance
Discount prescription program
Savings Plan
Same day pay with Tapcheck
Ongoing paid training and development
Recognition, celebrations, and great team interactions!
Requirements :
Some caregiving, HHA, CNA experience.
Ability to coordinate with the team demonstrating sound judgment while open to new ideas.
Be available as required for on-call duty outside of normal office hours, every 4th weekend.
Previous experience in a medical office environment with professional references.
Excellent organization, communication, and listening skills.
Experience with Microsoft Office, Outlook, Word, Adobe; confident with computer and cell phone technology.
Can enforce company policies and procedures with empathy and kindness.
IND123
Salary : $22 - $26
