Scheduler

JOB TITLE: Scheduler

SALARY: $19.50 - $22.00/hr to start, regular raises after 90 day probationary period.

Right at Home Eugene is an award winning, locally owned company that provides excellent & compassionate care to our clients in their homes. We strive to be the best team of care providers we can be, every day. We are hiring for a Full Time Scheduler position, and are looking for a passionate individual to join our team! Previous experience with both being a scheduler AND experience with being a caregiver is a plus. This position will require caregiving duties when we have call outs, as well as on call duties.

Our headquarter office is located in downtown Eugene. Caregiving work and on-call duties will be expected of the applicant as well as in-office work. Ability to work well in a fast paced team environment, and a positive attitude is a must! This is a great position to grow your career and become well-versed in the in-home care industry, from participating in direct care with our clients as needed, scheduling, care coordination, to business know-how. You will have the opportunity to learn it all, and/or expand your skills.

JOB SUMMARY

The Scheduler performs duties of a scheduler, HR, and other duties in the office, AND WORKS AS A CAREGIVER IN THE FIELD WHEN NEEDED. Also taking on call duties as assigned. They will also potentially perform assessments (intakes) for new clients in their homes, and supervisory visits in the clients' homes regularly, as needed. Adjusting care plans, building medication records, and assigning caregivers to clients. Answers the telephone, and takes call on weekends and after hours as needed.

ESSENTIAL FUNCTIONS

• Excellent telephone etiquette
• Assists with Scheduler duties as assigned by Supervisors. PREVIOUS EXPERIENCE WITH SCHEDULING IS PREFERRED.
• Works as a caregiver in the field as needed, providing personal care and supportive services to our clients.
• Take call on the weekends as a scheduler/back up caregiver on a rotation schedule, and on weeknights if applicable.
• Assists with recruiting; i.e. tracking incoming calls, assigning training, and onboarding new hires.
• Assists hiring manager with checking associate work references.
• Handles incoming/outgoing mail.
• Prepares new hire packets, new client home care record books, and client information packets.
• Keeps office supply inventory and orders supplies as needed.
• Deposits checks for Accounts Payable and assists with general book keeping duties.
• Type/prepare MARs (medication records) for our clients and communicate with physician's offices

EDUCATION / SKILLS / ABILITIES / AVAILABILITY

• High School graduate or equivalent with two years of business experience
• Good office and computer skills, and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.
• Knowledge of common medical terminology.
• Able to work independently, demonstrating sound judgment.

• Previous experience as a caregiver is REQUIRED.
• Previous experience as a scheduler is PREFERRED.
• Must have an active Drivers License, and a vehicle, and insurance.

WORKING ENVIRONMENT

• Works out of the local office.
• Works in the field with caregiving duties and Client Services as required.

Job Type: Full-time

Pay: $19.50 - $22.00 per hour

Benefits:

• 401(k) Retirement Plan
• Paid time off (PTO)
• Health Care coverage

Schedule:

• Monday to Friday
• On call
• Weekend availability

Education:

• High school or equivalent (Minimum)

Experience:

• Caregiving: 1 year (Preferred)
• Business: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)