Talent Acquisition and People Operations Associate

New York

About The Role

We’re looking for a Recruiting Coordinator to join our talent acquisition function and support our growing People team. This role is critical in ensuring a seamless and efficient hiring process, managing interview coordination, and helping to deliver a top notch candidate experience. In addition, this position encompasses some HR-related tasks and the successful candidate will gain exposure to all programs across the employee lifecycle. You'll work closely with recruiters and hiring managers as well as People Ops and cross-functional partners to drive an organized, high-touch hiring process and a best in class employee experience. Approximately 70% of your time will be spent on recruiting related tasks and 30% on HR/People team tasks.

What You’ll Do

• Manage end-to-end interview scheduling across multiple roles and time zones, ensuring a smooth experience for candidates and hiring teams.
• Utilize Greenhouse to track candidates, maintain data accuracy, and optimize workflow efficiencies.
• Administer other tools and systems including trackers, Keeyora, LinkedIn, Indeed, Greenhouse and others as needed.
• Partner with recruiters and hiring managers to keep hiring processes organized and efficient by managing hiring plans in Greenhouse.
• Triage, respond to, or escalate general employee questions and requests through our HR inbox, ensuring timely resolution and demonstrating an internal client services mentality.
• Coordinate and manage employee leaves of absence in partnership with a third party vendor ensuring clear communication with employees and managers.
• Provide support to our People Ops team with stocking NYC office supplies and planning NYC office based social events
• Assist with other ad hoc People Ops programs and processes as needed
  
  

Who You Are

• 2 years of experience in recruiting coordination, HR operations, or a similar role.
• Bachelor’s degree
• Strong time management and organizational skills, with the ability to juggle multiple priorities in a fast-paced environment.
• Excellent judgment and problem solving skills, especially when working with limited information.
• Excellent written communication skills, with a keen eye for detail, warmth, and professionalism.
• Outstanding attention to detail and demonstrated ability to juggle multiple tasks without letting anything slip through the cracks; thrives on getting things done quickly and accurately
• Experience with Greenhouse ATS (strong preference) and ADP or similar HRIS platforms.
  
  

EXTRA CREDIT

• Previous experience in startup tech or healthcare industries.
• Prior experience with leave administration or employee support at a fast-paced company.
  
  

BASE SALARY: $70,000 - $100,000/yr

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

About Rightway

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

How We Live Our Values To Our Teammates

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

• We are human, first
  
  

Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

• We redefine what is possible
  
  

We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

• We debate then commit
  
  

We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

• We cultivate grit
  
  

Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

• We seek to delight
  
  

Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.