Assistant Store Manager (Boston)

Position

The RIMOWA Assistant Store Manager is responsible for supporting the Store Manager in increasing the overall performance of the store. They will lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the brand.

Job Responsibilities

Sales and Client Relations

• Lead the team in achieving personal and store sales goals
• Demonstrate sales leadership by playing an active role on the selling floor
• Offer insightful feedback to the Store Manager on product assortment, buying trends and customer requests
• Provide training to the team in selling techniques and product knowledge
• Lead the team by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients
• Serve as a brand ambassador of RIMOWA, play an active role in the community and proactively seek outreach/networking opportunities
  
  

Team Management

• Mentor the sales team on performance, foster professional development, and nurture corporate culture
• Inspire and energize the sales team through the creation of a fun work environment
• Apply and instill RIMOWA clienteling practices, actively building each team member’s business acumen and contributing to the overall store performance
  
  

Stock and Inventory Management

• Collaborate with the manager to align inventory with business requirements, ensuring optimal stock levels
• Oversee all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Ensure accurate stock management and efficient receipt and transfer of all goods
  
  

Operations

• Maintain operation of all POS functions to ensure accurate store reporting and accounting
• Assist in weekly and monthly sales/marketing reports using Excel and Cegid.
• Address any facilities issues as they arise while controlling operational costs
  
  

Visual Merchandising

• Curate the store’s merchandise and realize window displays in accordance with company directives for collections
• Ensure the upkeep of all display fixtures, lighting and marketing material to showcase an aesthetically appealing and on-brand environment.
  
  

Profile

PROFILE:

• Completion of a High School diploma or equivalent
• Must possess 3 years’ experience in a retail environment
• Experience working in a luxury retail environment an asset
• Proven ability to drive sales from inception, execute events and collaborate with marketing efforts
• Robust existing network within the industry and/or community is an asset, enhancing the potential for effective collaboration and outreach.
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holidays