Gaming - Compliance Enforcement Agent I

Title: Compliance Officer I

Department: Gaming

Classification: Full-Time / Non-Exempt

Shift: Graveyard (2100-0700) (Paid Meal Breaks)

Schedule: 4 / 10 Work Schedule

Opportunity: Under the supervision of the Compliance Enforcement Supervisor for the Rincon Tribal Gaming Commission (RTGC), this position will monitor the gaming operation, observe customers, employees, transactions, and reporting requirements to ensure compliance with Federal, State and Tribal Gaming Laws and regulations. Will assist in investigations and report deficiencies or violations and conduct follow-up to ensure implementation of appropriate corrective action. This person will conduct business in a professional and cordial manner that will uphold the integrity and reputation of Rincon. This position maintains a thorough working knowledge of and adheres to tribal policies, regulations, and procedures.

Job Responsibilities

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Assist with maintaining control over access to sensitive areas of gaming devices.
• Assist with monitoring shipping, receiving, installation, relocation, removal, storage, etc. of gaming devices for security and compliance with applicable laws and regulations. Ensure accurate records are maintained on same.
• Assist with inspection of all gaming equipment and supplies for integrity and compliance. Utilize electronic equipment for testing gaming device computer control software for verification of validity and authorized programming.
• Assist in monitoring count room activities, table games and drops for compliance.
• Assist with ensuring that the gaming operation fulfills all its reporting requirements; including, but not limited to, Title 31, Internal Revenue Service (IRS), National Indian Gaming Commission (NIGC), State and Rincon Tribal Gaming Commission reports and assessments.
• Monitor log sheets for keys, liquor sweeps, and machine movements.
• Under Compliance Enforcement Agent II guidance, become competent in conducting investigations and preparing reports for any accused or observed criminal, non-criminal, and policy violations involving gaming operation team members or customers that occur within the gaming operation property footprint and conduct necessary follow-up with casino management.
• Maintain Commission records, files, statistics, etc. for compliance monitoring activities.
• Maintain the highest level of confidentiality regarding company and employee information and company activities.
• Attend required meetings and trainings as required by the Assistant Executive Director and Executive Director.
• Ability to work closely with the Compliance Enforcement Supervisor, Internal Auditors, Assistant Executive Director, Compliance Enforcement Agents, Surveillance personnel, and Background Investigators as well as appropriate casino personnel in fulfilling responsibilities.
• Occasionally work with outside regulatory or Law Enforcement Officials as necessary.
• Proficient with Microsoft product (Word, Excel, etc.), internet software appropriate storage of electronic files and operation of a workstation (turning on/off, knowledge of basic functions and components) and general office equipment, use/storage maintenance of multiple usernames and passwords and computer related problem, problem solving skills through the use of available trainings and helpdesk.
• Completes administrative tasks, transactions and reporting requirements timely and correctly within compliance regulations while demonstrating accuracy and thoroughness.
• Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
• Assists weekly trash collection service, operates trash truck by utilizing compactor and loading trash, performs weekly facility recycling, delivers recycling trailer per schedule, and operates the 14 Acres Transfer Station per policy.
• There are multiple responsibilities governed by compliance regulations associated with this position and the employee may be required to work overtime as directed by manager when necessary to reach goals
• The employee must be able to handle frequent interruptions and must also multitask and interact with a wide variety of people on various and, at times, complicated issues.
• The employee must be able to adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; be able to manage delays or unexpected events and use reason when dealing with challenging topics

OTHER DUTIES

• Follow established government policies and those outlined in the Rincon Tribal Government Employee Handbook and on our government employee portal.
• Demonstrates an awareness and appreciation of the cultural diversity of the community.
• Maintain a clean and safe working environment.
• Adhere to safety standards and regulations of the Tribal Council.
• Handle all confidential and proprietary information in accordance with Rincon Tribal Government and Rincon Tribal Gaming Commission policies and procedures.
• Perform other related or non-related job duties as required by the Assistant Executive Director or Executive Director.
• Ability to multi-task while maintaining vigilant attention to detail.
• Other duties may be assigned at the discretion of the Manager or designee to fulfill the government’s and RTGC’s needs, objectives and/or goals.

QUALIFICATIONS/KNOWLEDGE, SKILLS, AND ABILITIES

• Must be able to represent Rincon Tribal Government and Rincon Tribal Gaming Commission effectively and professionally in a public venue.

Education/Experience and/or Training:

• Must be 21 years of age or older.
• Two years college or one year experience in a similar position, regulatory, auditing, or investigative related experience or equivalent combination of education and experience.

Licenses or Certifications:

The following license and certification are required to be maintained throughout employment and are not subject to waiver:

· Valid California Driver’s License. Must maintain a satisfactory driving record with the DMV.

· Ability to pass an extensive background check and obtain a Gaming License.

· Must be willing to sign a Non-disclosure and Confidentiality Agreement upon employment.

Work-Related Knowledge:

• Good customer service skills to support the daily operations of a Compliance Enforcement Agent.
• Ability to exercise good judgement, attention to detail, protect the integrity and reputation of the enterprise operation.
• Team player with good multi-tasking skills, time management skills, and be able to accommodate a flexible work schedule based on the needs of the department.
• Ability to gain knowledge of gaming equipment and technical specifications, applicable laws, internal controls and policies and procedures of the Gaming Industry.
• Excellent interpersonal skills, ability to communicate effectively both orally and in writing; be able to establish and maintain effective working relationships.
• Strong organizational skills and the flexibility and ability to manage time and multiple tasks with little supervision.
• Successful applicants will be a creative thinker, an energetic self-starter who enjoys new challenges and is able to function comfortably in a fast-paced team environment or independently.

Preference:

Tribal preference will be given to eligible Rincon Tribal Members who meet the minimum qualifications. Background investigation drug and alcohol screening are required as a condition of employment. Rincon Band of Luiseño Indians is an equal opportunity employer.

Selection Process:

All applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may include a written and/or oral examination to assess job related education, experience and training.

To work for the Rincon Tribe, you minimally need:

· High School Diploma or GED

· A valid California driver’s license

Benefits

The Rincon Band of Luiseño Indians offers a comprehensive and competitive benefit package for full-time and qualifying part-time employees. Benefit include the following:

· Health & Wellness Coverage: Medical, dental and vision coverage

· Generous Paid Time Off (PTO) Accrual

· Holidays: Full-time employees and qualifying part-time employees are eligible for eleven (11) full paid holidays, and four (4) half day (4 hours) paid holidays.

· Comprehensive Annual Performance & Merit Reviews

· Job Training based on Business Needs

· Life and Long Term Disability: $100,000 employer paid Life Insurance and Long Term Disability

· Flexible Spending Accounts: Healthcare and Dependent care reimbursement accounts

· Supplemental Life and Accidental Death and Dismemberment (AD&D) Insurance

· Supplemental Coverage: Disability, Accident, Cancer, Life and Hospital Confinement

· Retirement: 401(k) retirement plan with a generous employer match

· Company Events: Rincon Tribal Government holds great social events for employees and occasionally raffle many prizes.

Job Type: Full-time

Pay: $20.38 - $25.50 per hour

Expected hours: 40 per week

Schedule:

• 10 hour shift

Work Location: In person

Salary : $20 - $26