Human Resources Generalist – Benefits Education and Enrollment

Description

Job Title: Senior Human Resources Generalist – Benefits Education and Enrollment

Department: Human Resources

Reports to: Chief Operating Officer

Job Type: Full Time, Salaried, Exempt

Job Location: Chicago, with travel to additional RFS sites

Salary Range: 60,000- 70,000

Rincon - Building Spaces, Restoring Communities- Who We Are

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

Position Description – What The Role Entails

The Human Resources Generalist is responsible for performing human resources related duties and ensures the organization meets all regulatory and compliance requirements, including organizational policies and employment law. The Human Resources Generalist - Benefits Education and Enrollment is responsible for coordinating the organization’s benefits programs, including health and wellness plans, retirement savings plans, leave policies, and other benefits. The Human Resources Generalist - Benefits Education and Enrollment works closely with employees to address benefit-related inquiries, providing education on benefit options, and assisting employees to enroll in the benefit offerings. This role is also responsible for facilitating and tracking employee transitions including salary or position changes. As with all members of the Human Resources team, this position is responsible for fostering and promoting a positive staff experience.

Company Culture - Do Our Values Speak to You?

At Rincon, Our Commitment To Mutual Respect, Inclusivity, And Diversity Is Woven Into The Structure Of All That We Do. We Value

• Dedication- Embodying effective and transparent leadership and quality client care.
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.
  
  

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas Of Accountability - What You Will Be Doing

Benefits Education

• Provide education to new and existing employees about RFS benefits, including conducting informational sessions and developing communication materials and communication cadences.
• Serve as the primary point of contact for employees regarding benefit questions, claims issues, and plan options, providing guidance on related HR policies and procedures.
• Manage annual open enrollment processes, including preparation, communication, and enrollment support.
  
  

Benefits Enrollment and Management

• Assist new and existing employees with benefits enrollment, changes, and terminations, ensuring accurate and timely processing, through collaboration and communication with Payroll and Finance
• Maintain accurate employee benefits records in the HRIS system, ensuring that all benefits-related deductions are accurate and up to date.
• Ensure staff awareness of all benefits changes that come from any position adjustments, including but not limited to leaves.
• Provide options for current benefit enhancements, educating leadership and implementing approved changes through communication and education.
• Track benefit and transition metrics, reporting progress to senior leadership.
• Ensure compliance and administer ACA, FMLA, COBRA, and other relevant regulations.
  
  

HR Policies and Procedures

• Protect the interests of employees and the company in accordance with company polices and governmental laws.
• Draft relevant HR policies and procedures.
• Maintain accurate and up-to-date employee records in the HRIS system, leveraging HRIS automation features.
  
  

General HR Knowledge

• Basic core concepts of general Human Resource laws and practices.
• Serve as a point of contact for employee inquiries, providing guidance on Agency HR and Employment policies and procedures.
• All other duties as assigned.
  
  

The Knowledge and Expertise that Matters Most - What you bring to the Role:

• Strong understanding of employee benefits programs and relevant regulations (e.g., ERISA, ACA, COBRA).
• Demonstrable knowledge of HR best practices, employment laws, and DEIB principles.
• Proficiency in HRIS systems or ability to learn HRIS systems quickly.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization with a focus on creating a positive staff experience.
• Highly organized, detail-oriented, with strong organizational and analytical skills, and able to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Orientation in person-centered, trauma informed, and recovery principles and practices.
  
  

Position Qualifications – What Is Required To Perform The Role

• Bachelor’s degree in Human Resources, Business Administration, or a related field, and 7 years of experience in a related HR role; leadership experience required; Master Degree in related field preferred.
• HR certification required (or within 12 months)
• Pass a pre-employment TB Test, and various background checks, including clearance by the DHS Background Check Unit, DCFS Background check and the Healthcare Workers Registry.
• Vehicle/License/Insurance and ability to travel to any of our offices or those of our affiliates, currently throughout Chicagoland, Cicero, Berwyn and Kankakee areas.
• Proficiency in Microsoft 365 (including Outlook, Excel, Word, PowerPoint, Forms and Teams), and Adobe Pro.
• Adherence to agency’s non-discrimination policies.
  
  

Rincon Rewards & Benefits- How We Value You

• Health insurance
• Dental & Vision insurance
• Life insurance
• Short- and Long-Term Disability Insurance
• 403(b) Retirement Plan
• Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
• Employee Assistance Program
• Professional Development Opportunities
• Employment may qualify for the Public Service Loan Forgiveness Program (PSLF).
• Chicago based employees may qualify for City of Chicago commuter transit benefits.
  
  

Rincon’s Work Environment – What To Expect

• High level of interaction with program staff.
• Physical ability to bend, squat, kneel, twist, reach, pull, and lift normal items (10-20lb).
• Travel required to all of Rincon’s existing and future geographic service areas, currently Cook and Kankakee Counties.
• May be expected to work outside normal office hours.
  
  

Schedule

• Variable, 8hr day, 1hr unpaid lunch
• Monday to Friday, some evenings/weekends
  
  

Language

• Bilingual English/Spanish Preferred
  
  

RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Staff Name

Staff Signature Date