What are the responsibilities and job description for the Customer Service Team Member position at Rip's Farm Center Inc.?
Company Overview:
Key Responsibilities:
Required Skills and Qualifications:
- Rip's Farm Center is a leading agricultural supply company located in Tollesboro, KY.
- We specialize in providing high-quality products and services to farmers and agricultural professionals in the area.
Key Responsibilities:
- Assist customers in person, over the phone, and via email, providing exceptional customer service and resolving inquiries.
- Provide support to the feed department by maintaining accurate records, organizing data, and assisting with farm planning.
- Collaborate with the team to ensure efficient order processing and timely delivery of products.
- Provide technical guidance to customers regarding the use of agricultural supplies.
- Assist with inventory management, including stock monitoring, ordering, and conducting regular stock checks.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
- Strong organizational abilities to manage multiple tasks and prioritize responsibilities.
- Basic knowledge of feed principles and agricultural products.
- Proficiency in computer systems and software, including MS Office suite and Intuit Quickbooks.
- Ability to work independently and as part of a team, demonstrating a proactive and cooperative attitude.
- Bachelor’s degree in agriculture a plus.
