What are the responsibilities and job description for the Customer Service Team Member position at Rip's Farm Center Inc.?

Job Description

Company Overview :

Rip's Farm Center is a leading agricultural supply company located in Tollesboro, KY.
We specialize in providing high-quality products and services to farmers and agricultural professionals in the area.

Key Responsibilities :

Assist customers in person, over the phone, and via email, providing exceptional customer service and resolving inquiries.

Provide support to the feed department by maintaining accurate records, organizing data, and assisting with farm planning.

Collaborate with the team to ensure efficient order processing and timely delivery of products.

Provide technical guidance to customers regarding the use of agricultural supplies.

Assist with inventory management, including stock monitoring, ordering, and conducting regular stock checks.

Required Skills and Qualifications :

Excellent communication and interpersonal skills to effectively interact with customers and colleagues.

Strong organizational abilities to manage multiple tasks and prioritize responsibilities.

Basic knowledge of feed principles and agricultural products.

Proficiency in computer systems and software, including MS Office suite and Intuit Quickbooks.

Ability to work independently and as part of a team, demonstrating a proactive and cooperative attitude.

Bachelors degree in agriculture a plus.

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