What are the responsibilities and job description for the Area Sales Manager (East) position at Ripple Fiber?
Area Sales Manager | Ripple Fiber
We are seeking a dynamic Area Sales Manager to oversee and drive the success of our Direct Sales team within the Eastern region including Massachusetts, Florida, North Carolina, and South Carolina. *This role will also require occasional travel.*
About Ripple Fiber
Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving people’s lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.
We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.
Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.
About our culture
We are a dynamic fast-growing, fast-paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.
About the role
The Area Sales Manager will be responsible for leading a high-performing sales team, executing regional sales strategies, and ensuring customer acquisition goals are met. If you have strong leadership skills, a track record of driving sales performance, and the ability to inspire a team, we want you to be part of our growing organization!
Responsibilities:
Sales Leadership & Team Development
· Manage, mentor, and coach a team of Direct Sales Representatives within an assigned regional territory.
· Set and track individual and team sales targets, ensuring goals are consistently met or exceeded.
· Provide ongoing training, development, and performance feedback to enhance the skills and effectiveness of the sales team.
· Implement sales best practices and ensure adherence to company policies and procedures.
· Foster a positive and high-energy sales culture, driving engagement and motivation across the team.
Regional Sales Strategy & Execution
· Develop and execute territory-specific sales strategies to increase market penetration and customer acquisition.
· Analyze regional sales performance metrics, identifying trends and opportunities for growth.
· Collaborate with corporate leadership to align regional sales efforts with company objectives.
· Work closely with marketing and operations teams to support lead generation efforts and customer experience initiatives.
· Drive market expansion efforts, identifying and capitalizing on new sales opportunities.
Customer & Community Engagement
· Represent Ripple Fiber at local events, community initiatives, and networking opportunities to promote brand awareness.
· Work with the team to enhance customer engagement and retention, ensuring a seamless experience from initial contact to installation.
· Address customer feedback and implement solutions to improve the sales process and service delivery.
Operational & Performance Management
· Maintain a deep understanding of Ripple Fiber’s products and competitive landscape to effectively position our services.
· Utilize CRM systems and sales reporting tools to track performance and optimize workflows.
· Ensure compliance with company policies and local regulations within the assigned territory.
· Monitor and manage sales budgets and incentive programs, maximizing efficiency and profitability.
Qualifications:
· 3 years of experience in sales management, direct sales, or territory sales leadership, preferably in the telecommunications, broadband, or technology industries.
· Proven ability to lead, coach, and develop high-performing sales teams.
· Strong understanding of territory management, sales forecasting, and pipeline development.
· Ability to analyze sales data and KPIs, making data-driven decisions to enhance team performance.
· Excellent communication, negotiation, and interpersonal skills.
· Self-motivated and results-oriented, with a passion for driving growth in a fast-paced, competitive market.
· Proficiency in CRM tools, sales tracking software, and Microsoft Office Suite.
· Willingness to travel within the assigned region as needed.
We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development. If you believe you are a fit from a role and culture perspective, please submit your resume, along with a cover letter for consideration.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
