What are the responsibilities and job description for the Front Desk Agent - Evening hours position at Riptide Beach Club I & II?
Riptide Beach Club is looking for a Full-time Front Desk Agent during our evening hours to serve as our guests’ first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Saturdays are required. Depending on the season our evening hours end between 8pm and 10pm.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival
- Respond to clients’ complaints in a timely and professional manner
Job Type: Full-time
Pay: $14.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14